Candidate Experience

Design hiring that candidates actually love. Learn how Phai and Chat Interview deliver instant, personalised feedback, reduce drop-off, and turn every interaction into a brand moment, without adding recruiter workload.
How to measure candidate experience (And use the insights to improve your hiring process)
Candidate Experience

How to measure candidate experience (And use the insights to improve your hiring process)

Laura Belfield
09 Sep 2025
7 min read
Candidate experience metrics: Elevate recruitment with abandonment rate insights
Candidate Experience

Candidate experience metrics: Elevate recruitment with abandonment rate insights

Laura Belfield
03 Sep 2025
7 min read
Enhancing Interview Completion with SMS Reminders
Candidate Experience

Enhancing Interview Completion with SMS Reminders

Laura Belfield
13 Dec 2023
2 min read
“It’s been groundbreaking”: How Clemenger Group uses AI Smart Interviewing to hire accurately and efficiently
Candidate Experience

“It’s been groundbreaking”: How Clemenger Group uses AI Smart Interviewing to hire accurately and efficiently

Laura Belfield
03 May 2023
4 min read
How do we increase candidate and recruiter trust in AI?
Candidate Experience

How do we increase candidate and recruiter trust in AI?

Laura Belfield
05 Apr 2023
3 min read
Recruitment metrics: Discover what is actually attracting candidates through attribution
Candidate Experience

Recruitment metrics: Discover what is actually attracting candidates through attribution

Laura Belfield
07 Nov 2022
7 min read
Here’s where to start with improving your employer brand
Candidate Experience

Here’s where to start with improving your employer brand

Laura Belfield
20 Aug 2022
4 min read
How to write good job ads, optimised for candidate experience
Candidate Experience

How to write good job ads, optimised for candidate experience

Laura Belfield
26 May 2022
5 min read
How you can get 9/10 candidate satisfaction from a video interview
Candidate Experience

How you can get 9/10 candidate satisfaction from a video interview

Laura Belfield
05 Jan 2022
6 min read
How to make 1.2m rejected candidates still love your brand
Candidate Experience

How to make 1.2m rejected candidates still love your brand

Laura Belfield
15 Dec 2021
4 min read
How to Treat Candidates: The Importance of a Customer-Centric Approach in Recruitment
Candidate Experience

How to Treat Candidates: The Importance of a Customer-Centric Approach in Recruitment

Laura Belfield
10 Oct 2021
4 min read
Four ways recruitment automation is giving candidates a more human experience
Candidate Experience

Four ways recruitment automation is giving candidates a more human experience

Laura Belfield
22 Jan 2021
6 min read
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