Cookie Policy

Cookie Policy

Updated: September 15, 2022.

We are Sapia&Co Pty Ltd (“Sapia.ai/ we / us/ our”) – a software provider offering recruitment intelligence software solutions. This Cookie Policy describes what information we collect, how we use it and why we sometimes need to store these cookies.

Cookies help us improve the functionality and personalization of our websites or online services (“Website”) for you. By using our Websites, you agree that we may store and access cookies and data about you as explained in this policy.

What are cookies?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies

We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – and can be used for, without limitation, advertising, and marketing.

Over 90% of websites use cookies. You can find out more at cookiesandyou.com.

Tell me more about third-party cookies

Third-party cookies include those set by advertising networks and the partners we use for web analytics (e.g., Google Analytics). Third-party cookies are also used on external websites delivering embedded content and videos (e.g., LinkedIn). In addition, we may use cookies provided by trusted third parties, including, but not limited to, Google Analytics, HubSpot, Hotjar, Heap, and LinkedIn. These cookies help us improve and analyze your experience on our Websites or for marketing purposes.

What cookies do we use?

You can view the list of cookies and other tracking technologies we use, along with their purpose, below: 

Leadfeeder

Marketing/Tracking

Usage

We use Leadfeeder for advertising. Read more

Sharing data

For more information, please read the Leadfeeder Privacy Statement.

Marketing/Tracking

Name
Expiration
2 years
Function
Store and track audience reach

Google reCAPTCHA

Functional, Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
Expiration
session
Function
Provide spam protection

Marketing/Tracking

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

HubSpot

Marketing/Tracking, Preferences, Statistics, Functional

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Marketing/Tracking

Name
Expiration
13 months
Function
Store time of visit
Name
Expiration
13 months
Function
Store and track a visitor’s identity

Preferences

Name
Expiration
13 months
Function
Store browser details
Name
Expiration
30 minutes
Function
Store if a message has been shown

Statistics

Name
Expiration
session
Function
Store a unique session ID

Functional

Name
Expiration
30 minutes
Function
Store anonymized statistics
Name
Expiration
session
Function
Store ID’s of experiments and sessions for A/B testing
Name
Expiration
6 months
Function
Store ‘do not track’ signals

Purpose pending investigation

Name
Expiration
Function
Name
Expiration
1 day
Function
Name
Expiration
Function

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
Expiration
3 months
Function
Store and track visits across websites
Name
Expiration
2 years
Function
Store last visit
Name
Expiration
1 year
Function
Store account details
Name
Expiration
3 months
Function
Store a unique session ID
Name
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store logged in users
Name
Expiration
2 years
Function
Provide fraud prevention
Name
Expiration
30 days
Function
Store a unique user ID
Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 year
Function
Store account details

Functional

Name
Expiration
1 week
Function
Read screen resolution
Name
Expiration
90 days
Function
Provide fraud prevention
Name
Expiration
session
Function
Store and track if the browser tab is active

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
Expiration
persistent
Function
Store and track conversions
Name
Expiration
persistent
Function
Provide ad delivery or retargeting

Hotjar

Statistics

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store a unique user ID
Name
Expiration
1 year
Function
Store a unique user ID

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
90 days
Function
Store ID’s of experiments and sessions for A/B testing
Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
1 day
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews

Functional

Name
Expiration
session
Function
Provide technical monitoring

Intercom Messenger

Functional

Usage

We use Intercom Messenger for chat support. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name
Expiration
9 months
Function
Name
Expiration
1 week
Function

Microsoft Clarity

Marketing/Tracking

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marketing/Tracking

Name
Expiration
1 year
Function
Store a unique user ID
Name
Expiration
Function
Name
Expiration
1 year
Function
Store and track visits across websites

Purpose pending investigation

Name
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

Nitropack

Functional

Usage

We use Nitropack for page loading speed improvement. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
Function
Provide functions across pages

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
Expiration
3 months
Function
Store browser details
Name
Expiration
30 days
Function
Provide ad delivery or retargeting
Name
Expiration
1 day
Function
Store performed actions on the website
Name
Expiration
2 years
Function
Store performed actions on the website
Name
Expiration
session
Function
Provide functions across pages

Functional

Name
Expiration
10 years
Function
Store privacy preferences
Name
Expiration
session
Function
Provide functions across pages

WP Engine

Functional, Statistics, Marketing/Tracking

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function

Functional

Name
Expiration
session
Function
Store location data
Name
Expiration
session
Function

Statistics

Name
Expiration
8 months
Function

Marketing/Tracking

Name
Expiration
session
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Google Ads

Statistics

Usage

We use Google Ads for advertising. Read more

Sharing data

For more information, please read the Google Ads Privacy Statement.

Statistics

Name
Expiration
90 days
Function
Store and count pageviews

Purpose pending investigation

Name
ads/ga-audiences
Expiration
Function

Atlassian Jira Servicedesk

Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
Expiration
Function
Name
Expiration
Function

Statistics

Name
Expiration
1 year
Function
Store last visit

Bing Ads

Marketing/Tracking

Usage

Read more

Sharing data

This data is not shared with third parties.

Marketing/Tracking

Name
Expiration
13 months
Function
Store and track visits across websites

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
li_ignored
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
stat_track_sessions
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
WP_DATA_USER_3
Expiration
Function
Name
Expiration
Function
Name
NPTelemetryMeta:lastpv
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
_lfa
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
snidsessid
Expiration
Function
Name
_cltk
Expiration
Function
Name
ziwsSessionId
Expiration
Function
Name
_fuid
Expiration
Function
Name
__adroll_fpc
Expiration
Function
Name
stat_track_u_id
Expiration
Function
Name
li_fat_id
Expiration
Function
Name
__ar_v4
Expiration
Function
Name
WP_DATA_USER_10
Expiration
Function
Name
WP_DATA_USER_5
Expiration
Function
Name
ziwsSession
Expiration
Function
Name
WP_DATA_USER_8
Expiration
Function
Name
stat_track_actions
Expiration
Function
Name
pvisitor
Expiration
Function
Name
_stat_track_s_id
Expiration
Function
Name
_gcl_aw
Expiration
Function
Name
userway-voice-navigation
Expiration
Function
Name
appMode
Expiration
Function
Name
nitro_prefetched_urls
Expiration
Function
Name
wpe_hide_addons
Expiration
Function
Name
portal_user
Expiration
Function
Name
_omra
Expiration
Function
Name
da_lid
Expiration
Function
Name
WP_DATA_USER_7
Expiration
Function
Name
dismissed_notice_RSeK7xTP
Expiration
Function
Name
uw-icon-locales
Expiration
Function

Can I reject, disable, or remove cookies?

You have the right to decide whether to accept or reject optional cookies. If you choose to reject cookies, you may still use our Websites. However, your access to some functionality and areas may be restricted.

Depending on your IP address, you may receive a pop up to set your cookie preferences. If you wish to decline optional cookies or amend your preferences, just click on the Cookie Settings button at the bottom of our Websites.

If you wish to completely opt out of Google Analytics, visit their website. To find out more about blocking cookies, visit cookiesandyou.com.

You can also delete cookies that are already on your device in your browser settings. However, be aware that you may also lose some saved information (e.g., log in details, site preferences).

Do you use any other tracking technology?

We also use web beacons to help us manage our Websites and emails. These web beacons are known as clear GIFs, which are tiny graphics (about the size of one pixel) with a unique identifier. Instead of being installed in your browser, clear GIFs are embedded invisibly on specific web pages or in emails. For example, we use clear (invisible) GIFs in our HTML-based emails to know which emails you open. We can then analyze the effectiveness of our communications and marketing campaigns.

What if I have any questions?

Hopefully, our cookie policy has clarified things for you. However, if you are still looking for more information, you can contact our privacy team, preferably by email at privacy@sapia.ai. Alternatively, you can write to us at PO Box 1405, St Kilda South, Melbourne, 3182 Victoria, Australia.

Representation for data subjects in the EU

We value your privacy and your rights as a data subject. We have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact.

Prighter allows you to exercise your privacy-related rights (e.g., requests to access or erase personal data). If you want to contact us via our representative, Prighter, or use your data subject rights, please visit https://prighter.com/cc/sapia