Accessibility statement

Our accessibility goals
Web Accessibility is at the core of our company values and we will continue growing our infrastructure to ensure that our candidate-facing products (Chat Interview, Video Interview), recruiter-facing products (Edge, Ti), and our website (sapia.ai) will be inclusive and accessible to people with diverse abilities, and in particular to people who use a wide range of assistive technologies.

Candidate-facing products
Our candidate-facing products are currently compliant with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 level A standards. We are in the process improving our accessibility compliance to WCAG 2.1 level AA including making our interview tools compatible with major assistive technologies such as JAWS and NVDA screen readers for Windows, VoiceOver for MacOS, Magnifying software such as ZoomText, Braille Display, and more.

Our efforts, designed to improve the user experience of users with a wide range of abilities, including the following elements:

• Screen reader compatibility: We have created products that work well with different screen readers, allowing users to consume the same content in an audio format rather than text.
• Keyboard navigation: All chat bubbles, buttons, and forms are accessible from the keyboard. Use the Tab key to navigate forward and Shift + Tab to navigate backward.
• Images: We have applied descriptive alternative text to any images and hidden decorative images from screen readers.
• Headings: We have used clear headings to communicate the organization of the content on the page and to help screen reader users to navigate the page content.
• Links: We have provided descriptive link texts so users can easily understand their purpose and where they lead.
• Visual Design: All content may be enlarged using standard browser controls or screen magnification software. Text on pages is designed to have sufficient contrast with its background.
• Untimed action: Despite the interactive nature of the Chat Interview assessments, users are not required to react in real time, can edit their responses, and can scroll back to the top to review previous information and answers. In Video Interview, candidates are allowed a specified number of retries and unlimited time to prepare for each recording.
• Simplified workflows: We advise candidates on how to perform their best during the interview. We use
  best practice single call to action (CTA) to reduce cognitive load.

Recruiter-facing products
We are committed to improving the experience of our recruiter facing products. These are designed with simplicity of usage in mind. We are in the process of reviewing and improving this product suite to meet Web Content Accessibility Guidelines (WCAG) 2.0 Level AA criteria.

Website
The sapia.ai website is open to the public and does not require signing up. On our website, we are continuously aiming to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. These are the main areas we’re focusing on: keyboard-friendly interfaces, screen reader navigation, focus visibility, sufficient color contrasts, and distinguishable font sizes.

Contact us
We’d be happy to hear any feedback about our future plans regarding Sapia’s accessibility initiatives—both in our products and website. If you encounter any barriers, please email marketing@sapia.ai. We look forward to working collaboratively with the accessibility community to create content available for everyone.