Sapia's blog on AI interview software, recruitment, HR tech

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What is a good ATS actually supposed to do?

According to Aptitude Research, 58% of us companies are currently dissatisfied...

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“It’s been groundbreaking”: How Clemenger Group uses AI Smart Interviewing to hire accurately and efficiently

When Tash Sanjay joined Clemenger Group\'s Retail Services business as its HR d...

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Are you destroying culture through unscientific promotion decisions?

Who you hire and who you promote are the most important decisions you make as ...

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How do we increase candidate and recruiter trust in AI?

Transcript: Barb Hyman: I am seeing organizations increasingly rely on AI th...

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Recruiters are stuck with busywork. How can tech free up their time?

Transcript: Kyle Lagunas: You and I both know that adding more headcount will ...

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Question-aware outlier answer detection for fairer AI scoring of interviews

Artificial Intelligence-based interview scoring learns from past interview ans...

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Plagiarism detection and prevalence in online, text-based, structured interviews

This research paper is part of our accepted submission to SIOP, and will be pres...

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Identifying and mitigating ethnicity bias in structured interview responses

This research paper is part of our accepted submission to SIOP, and will be pres...

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Reducing disability bias with chat-based interviews

This research paper is part of our accepted submission to SIOP, and will be pres...

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Two critical factors that will simplify recruitment AI implementation

The first is that you cannot just think about bringing AI as a tool. It’s...

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Why video is killing your DEI star

Despite all the rhetoric, it seems that the world is becoming worse at removing...

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Should you share AI-driven interview insights with your candidates?

By Barb Hyman I was prompted to write this after reading a piece by Tomas Cha...

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AI doesn’t destroy the human-recruiter connection – here’s why

Transcript (Barb Hyman): We ...

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Three new solutions for retail’s major recruitment challenges

An average time-to-hire of 40 days. Hiring costs in excess of $2,000 per candida...

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2022 Year in Review

We’re taking a quick look behind us before we crack on with making hiring fair...

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How can we make hiring more inclusive for people with disabilities?

The Americans with Disabilities Act (ADA) passed in 1990. This year, Australia...

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LinkedIn’s CEO is right about soft skills – but how do you measure them?

Recruiters: The corporate hiring machine is evolving. Can you feel it? As rec...

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Recruitment is NOT a cost center – here’s how to start proving it in 2023

It’s an understatement to say that recruiters and talent acquisition managers...

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4 practical ways to solve your decentralized hiring challenges in 2023

Decentralized recruitment, while enabling larger companies to hire efficient...

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5 terrible job interview questions, and 5 science-backed alternatives

Not all interview questions are created equal. If you’re a veteran recruiter...

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Ai is only as good as the experts behind it

There has been some negative media attention lately surrounding the use of Arti...

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How to reduce candidate dropout by measuring and boosting candidate experience

Candidate experience: Everybody’s talking about it, few companies are acti...

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Recruitment metrics: Discover what is actually attracting candidates through attribution

Let’s begin with the obvious: Good talent is in high demand and short supply...

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Recruitment metrics: How and why to track your candidate abandonment rate

In the candidate short market we’re in, it’s absolutely critical to keep...

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Why Emotional Intelligence (EQ) needs a rethink, and fast

Here’s a hot take: The science of Emotional Intelligence (EQ) is dubious, con...

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Here’s where to start with improving your employer brand

In this jobs market, the secret to success is not necessarily a huge job ad budg...

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Sapia Release Notes July ’22

Right now, you’re probably focussing on how to get more of the best talent i...

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Improvements to Sapia.ai customer data security and sovereignty

In June 2022, we announced that, thanks to our partnership with AWS, we now have...

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How to write good job ads, optimised for candidate experience

We agree with Katrina Collier: Recruitment isn’t broken, per se. It needs a b...

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Three diversity goals you can actually track and achieve in 2022

More money is flowing into Environmental, Social and Governance (ESG) than ever....

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How to do candidate rejection the right way

Most candidates aren’t being rejected – they’re being ghosted. Mentions of...

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How the contrast principle is messing with your job interviews

In his book Influence: The Psychology of Persuasion, author Bob Cialdini explain...

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Want to make recruitment more human? Make it ‘trustless’

Last week, our smart interviewer technology was featured in a glowing piece by t...

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Losing talent? Audit talent acquisition with this template

The following is an excerpt from our Talent Acquisition Transformation Guide, a ...

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The resumé is inaccurate and inefficient – but you can replace it easily

It\'s a fact: People lie on resumés, whether the format is a LinkedIn profile, ...

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The real cost of ignoring soft skills when hiring

We agree with renowned marketer Seth Godin: When it comes to creating a good com...

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How our fully-automated Video Interview solution delivers unprecedented hiring velocity

Our smart interviewer aims to make life easier for hiring and talent acquisition...

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Introducing InterviewBERT: A world-first algorithm for better interviews

Sapia labs, our R&D department, has developed a world-first innovation that ...

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COVID career anxiety is creating hiring bias!

We know that the global pandemic has caused a disruption in global workforces. M...

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Why strange job interview tasks live on, and how hiring Ai fixes them

It is widely thought that Thomas Edison invented the concept of the job intervie...

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High volume hiring? Here’s why smart-touch hiring is better than high-touch

The secret to securing great talent is a first-rate candidate experience. If you...

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How our Sapia Labs team adapted a Google invention to lift the bar on Ai transparency in recruitment

Artificial Intelligence (mostly Machine Learning) is being used more and more fo...

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How you can get 9/10 candidate satisfaction from a video interview

Competition for candidates today is fierce. COVID, border closures, BREXIT, the ...

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How to make 1.2m rejected candidates still love your brand

This year, we have helped more than 60,000 people get a job. From retail assista...

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How Woolworths transformed volume hiring through automation

On this Page Woolworths Hiring Process Woolworths Process: 24-...

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Sapia welcomes the EEOC Initiative on Ai and Algorithmic Fairness

Recently the The U.S. Equal Employment Opportunity Commission (EEOC) announced i...

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Why you need to treat your candidates as you would your customers

If a new customer entered your store and was keen on buying something, you would...

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AI-assisted recruitment to reduce bias

...

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How Iceland won best in-house innovation in recruitment

We’re thrilled to announce that along with our customer Iceland Foods, we won ...

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PeopleScout + Sapia = Faster, fairer hiring

Supercharge your hiring by integrating PeopleScout and Sapia. With the click of ...

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Five steps you can take to build better DEI outcomes with data

To create an organisation that hires and promotes everyone equitably, and has ...

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The new kind of battle in the war for talent

Before COVID, the conversations I was having with HR executives were about how S...

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How the shift to remote work will change who we hire

Eighteen months after we were all forced abruptly to work from home, it seems as...

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Sapia (Previously PredictiveHire) named Best Innovation in Algorithmic Bias Mitigation at CogX 2021

Sapia (Previously PredictiveHire) has won Best Innovation in Algorithmic Bias Mi...

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Why qualifications are increasingly irrelevant

A recent article in The New York Times declared “the relationship between Amer...

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If you think humans can hire better without technology, you should read this.

Rarely is hiring somebody a single decision, but one made from a number of small...

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Creating a truly inclusive interview process

A job interview is often an intimidating experience for a candidate, but it need...

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How Ai can build equity in hiring for the future

Traditional psychological assessment has reduced the hiring and promotional erro...

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We need a radical way to recruit for diversity

It’s now well established that a wider talent pool means more opportunities fo...

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Eliminate recruitment bias by not using CV data

There are some steps we can take to eliminate bias in recruitment and it begins ...

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Want to know how to win the war for talent?

As economies reignite after lockdowns, a new crisis is emerging–talent is scar...

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Myth or fact: Marginalised people are more likely to drop out when Ai tools are involved?

We get asked this a lot. It’s an important question, especially when it comes ...

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The case for meaningful recruitment data

I am not a CFO but surely every CFO out there is encouraging, if not mandating, ...

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Why video screening will kill your D&I star

Right now video screening is the solution of choice for many, given the challeng...

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Lever + Sapia = Faster, fairer hiring

Interested in a demo of our Lever integration? Fill o...

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PredictiveHire finalist for In-House Innovation in Recruitment Award at UK’s Recruiter Awards

PredictiveHire and Iceland Foods are finalists in the 2021 Recruiter Awards for ...

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Sapia nominated as one of six global HR Tech startups to ‘put on your radar right now’

It’s been an exciting start to 2021 for Sapia (Formerly PredictiveHire) and I...

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These 6 start-ups will be in the ‘spotlight’ at Spring HR Tech

The pandemic hasn\'t slowed down innovation in HR tech By: Jen Colletta | Marc...

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Does diversity start with the way you hire?

To find out how to interpret bias in recruitment, we also have a great eBook on ...

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Accuracy in hiring decisions is not correlated with experience

To find out how to interpret bias in recruitment, we also have a great eBook on ...

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eArcu + Sapia = Faster, fairer hiring

Our friends at eArcu are passionate about empowering recruiters to drive the hir...

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Cornerstone + Sapia = Faster, fairer hiring

Our colleagues at Cornerstone are wizards at recruitment. They help organisation...

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SuccessFactors + Sapia = Faster, fairer hiring

The good people at SuccessFactors have created an HR software system to help you...

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7 critical questions to ask when selecting your ‘Ai for Hiring’ technology

Interrupting bias in people decisions We hope that the debate over the va...

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Research shows that automation can make recruitment more human

To find out how to use Recruitment Automation to \'hire with heart\', we also ha...

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Businesses need to stop ghosting when recruiting

To find out how to improve candidate experience using Recruitment Automation, we...

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Four ways recruitment automation is giving candidates a more human experience

To find out how to improve candidate experience using Recruitment Automation, we...

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Time for HR to level up

Now is the time for HR to Level Up on Ai literacy 2020 sucked. For everyone. W...

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Recruitment Platform Sapia shares its ethical framework for AI

Addressing valid concerns in the HR industry about AI, Sapia has released an eth...

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Talent review: How hiring for performance upfront can shape future success

To find out how to use Recruitment Automation to \'hire with heart\', we also ha...

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We need to talk about bias and the trouble with video interviews

To find out how to interpret bias in recruitment, we also have a great eBook on ...

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How recruitment automation is reshaping the future of hiring

To find out how to improve candidate experience using Recruitment Automation, we...

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Deterring age discrimination. Count those mature hires ‘in’!

To find out how to interpret bias in recruitment, we also have a great eBook on ...

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Diversity hiring and six top tips to get it working for you

To find out how to interpret bias in recruitment, we also have a great eBook on ...

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How to assess, choose and use the best talent assessment tools

In recent years, a flood of pre-employment talent assessment tools has come into...

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Does video hiring productise bias?

In recent years, we have all wisened up to the risk of using CVs to assess talen...

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The future of HR! Be the change you want to see

Are you an HR visionary, a fast follower, a sceptic or even a laggard? How do yo...

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Blind screening – the smarter alternative to situational judgement tests?

To find out how to use Recruitment Automation to \'hire with heart\', we also ha...

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SnapHire + Sapia = Faster, fairer hiring

You can take full advantage of SnapHire ATS and get ahead of your competitors by...

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Tackling bias with blind screening, blind interviewing and blind hiring

To find out how to interpret bias in recruitment, we also have a great eBook on ...

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Pro tips for high volume hiring

Volume hiring on a tight timeline can strike fear into even the most experienced...

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Sapia is an AIconics Awards Finalist: “AI for Good”

Sapia is recognised as an Alconics Awards finalist in the ‘AI for Good’ cate...

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Kallidus and Sapia = Faster, fairer hiring

An ‘unfair’ advantage is obtained for Recruiters by adding Sapia\'s intervie...

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5 ways Ai will shape hiring in 2021

To find out how to use Recruitment Automation to hire faster, reduce bias and sa...

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Think unconscious bias training is the answer? Read this first.

What every business needs to know about unconscious bias in hiring Is unconsciou...

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Sapia named top performing HR vendor

Top performing HR vendor The HR Service Provider Awards 2020 hosted by HRD Mag ...

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What can HR learn from The Social Dilemma?

Objective data and truth. Netflix’s latest documentary \"The Social Dilemm...

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How Victoria defeated COVID with individual action and data

Action and data COVID has taught us that on reflection the focus on individual a...

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Hiring automation: It’s Time To Use Your Words

This Recruiter Says How You Write and What You Write Can Tell an Employer a ...

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Is it time to start trusting the machine?

Machine learning outcomes are testable and corrective measures remain consistent...

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It is possible to give personalised feedback to every candidate!

A major AI-based experiment has proved it\'s possible to give personalised f...

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Scalable career discovery for younger workers

Sapia\'s CEO Barb Hyman comments on Australia\'s Federal Budget as it relates to...

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The End of Coddling

Resilient organisations, trusting your team and unleashing productivity I live i...

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Ai that gives you back your human agency

Recommendations by algorithms Tristan Harris, the ex-Googler, now an evangelist ...

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Business leaders react to Treasurer Josh Frydenberg’s 2020 Federal Budget

See how leaders, including Sapia\'s CEO Barbara Hyman, reacted to the Treasurer\...

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Workday + Sapia = Faster, fairer hiring

Want to find out more about how our Workday integrati...

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Sapia is named Candidate Experience Solution of the Year

Frontier technology that puts people at the heart of their recruitment solution ...

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AI uncovers potential ‘Job-Hoppers’

The language candidates use in conversation can reliably indicate their propensi...

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This AI Model Can Predict If You Are A Job Hopper Or Not

Voluntary employee turnover can have a direct financial impact on organisations....

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Meet SmartInterviewer: the algorithm that seeks to prevent discrimination and predict job-hopping

In an ideal world, the hiring process is discrimination-free and those who are h...

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Job hopping personalities

In the current world, websites like LinkedIn have become a great platform for ...

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The AI model can predict whether you are a job seeker

The voluntary resignation of employees has a direct financial impact on the orga...

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Could ‘Personalized Work’ Be What We Aim For Post-Covid?

Last week, the jewel of Australia’s tech sector, Atlassian, was lauded for giv...

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AI hiring innovation helps volume recruiters in crisis

For any business with volumes in the thousands and hiring in single-digit %, aut...

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An Unlikely Recruit

A few weeks ago, I confessed my imposter syndrome on social media. That I was, a...

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An AI hiring firm says it can predict job hopping based on your interviews

An AI hiring firm says it can predict job-hopping based on your interviews. The ...

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Is ‘personalised work’ the post-COVID-19 reality?

Once the novelty of working from home wears off, and for many it already has, c...

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How bots can help you get hired in a pandemic

The use of AI in recruitment is not new. However, experts say it will play a bi...

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Top 3 recruitment trends for 2020

The must-know trends for smart HR professionals in 2020 Automation and AI, ...

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Chat-based interviews reliably predict job fit

To find out how to improve candidate experience using Recruitment Automation, we...

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30 days? 3 days? Nup, 3 minutes! Time-to-fill metrics, reset.

Has the time it takes to fill a role genuinely improved? I think back to my days...

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Jeff Uden, Head of Talent, Iceland Foods & Sapia

On 26th August, our CEO Barb Hyman facilitated a webinar on \"Hiring with Heart\...

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Interview automation: 6 Reasons to Start Your Hiring With Interviews

We’ve relied on interviews for centuries. They are an important step in the ...

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Are your hiring practices costing you customers?

Hiring with heart has always been important. A recruitment process is often a cu...

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Why Your Lack of Diversity is Affecting your Bottom Line

Organisational diversity is still an issue, and the cost is real. You would thin...

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Right-sizing the correct way, with fairness, efficiency and data!

Restructures happen and there is a correct way to right-size In my career, I hav...

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What can Ai help us discover?

We are asked often in customer meetings - What does the data reveal? What can AI...

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How the language of texting can reveal how long we might stay in a role

Language has long been seen as a source of truth for personality - it defines wh...

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90% Faster Hiring Results for Tribepad Users with Sapia

Being able to access interview automation just got so much easier inside Tribepa...

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Known biases can be removed with the right data and testing

As humans, we often don’t trust what we can’t see and we can’t trust what ...

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An HR Algorithm Can Tell How Often You Will Change Jobs

Job-hopping algorithm: Assessing Job-Hopping Attitudes From Chat Interview We ha...

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A thought experiment: 65 of the best Candidate Experience Quotes

On this page Supporting a candidate quotes on: Candidate Experience Thinkin...

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The Candidate Experience Playbook

To find out how to improve candidate experience using Recruitment Automation, we...

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Workday with Sapia: Faster Hiring Results

Being able to access interview automation just got so much easier inside Workday...

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The evidence is in: AI can determine your personality through text chat

https://www.shortlist.net.au/ MELBOURNE, July 2020: Australian AI recruitment...

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Sapia: Finalist in the Computing 2020 AI & Machine Learning awards

The Computing AI & Machine Learning Awards recognise the best companies, ind...

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The ROI of Hope | Candidate Experience

Getting your organisation’s candidate experience right is proving to be someth...

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The Hypocrisy of Corporate America on Black Lives Matter

What corporate America doesn’t want to admit right now is that when COVID-19 f...

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PredictiveHire named Top 3 Best ‘Conversational AI in HR solution’ at CogX

It’s not every day or every job where you get to say you are changing the way ...

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How Text-Based Interviews are Replacing Personality Assessments

Re-inventing personality assessments through text-based interviews. PredictiveHi...

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Nothing like a crisis to force change

In AA there is a saying that you only wake up to the need for change when you hi...

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Will COVID-19 be the bias interrupter we need so badly in hiring?

The rise in video platforms for hiring suggests we still have as strong a ‘bia...

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Trust is the leadership and organisational trait for the times

A special Roy Morgan survey on ‘Trust’ and ‘Distrust’ of government lead...

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How COVID-19 is going to reshape hiring forever and that’s a good thing

COVID-19 has forced a lot of us to become remote workers by default. Now more co...

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Candidate Experience Solution of the Year Award – Finalist

Sapia (Formerly PredictiveHire) is a finalist in the Talent Tech Star Awards for...

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This Year Is the Year of Trust: 3 Guiding Principles for CHROs

Is it just me or is the word ‘trust’ coming up a lot in your LinkedIn feed r...

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Fairness Comes When You Replace Humans With Machines

In an earlier blog, we talked about HR’s role in managing business risk. Toda...

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5 Tips to Building a Winning Digital Remote Assessment Centre Experience

As the world embraces remote working, how we recruit and conduct assessment cent...

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The CHRO Should Manage Bias Like the CFO Manages the Financials

This is a line credited to Peter Drucker, a well-known management guru. Organisa...

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Thank you, Michelle Obama

Becoming, by Netflix tells the Michelle Obama story, and throughout the documen...

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The Most Important Skill Almost No-One is Hiring For

Remote work is not going away. The bonus of remote work becoming \'a thing\' is ...

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The North Star in Graduate Recruitment – Hiring For Values

When you search ‘hire for values’ on Google, about 424m search results come...

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Why text conversations work better for graduate assessment

Text is central to our everyday lives. Texting, emailing, writing, all of this ...

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The Impact of Picking the Wrong Assessment Is Both Measurable and High

Candidate experience matters Research shows that applicants who hold positive p...

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Graduate recruitment during COVID-19 – what’s different?

Article 1 of 2 | Recruitment is still fundamentally human activity The job seeke...

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5 Tips To Maximise Trust In Grad Recruiting During COVID-19

Graduate Recruiting Article 2 of 2 | With graduate hiring, trust in your proce...

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Hiring surge helps HR tech capital raising over the line despite virus

PredictiveHire - In the press An Australian tech firm that uses artificial intel...

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To AI or not to AI

A recent CNN story quoted only 12% of companies used AI last year to deliver not...

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The 2 metrics that should matter the most to any recruiter

The Talent Business Model Any leader with P&L accountability knows that trac...

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AI Tech Company in Melbourne – What inspires us!

‘What engages us’ is curated by the PredictiveHire team, a team of pioneers ...

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What job is HR being hired to do?

Are you measuring yourself using the right metrics? We ask this question often t...

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What is one big job HR is hired to do? Manage Risk

Two recent events have brought HR back to their core role – managing risk. In ...

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What Everyone Knows About Assessment Centres But Won’t Say

To find out how to use Recruitment Automation to hire faster, reduce bias and sa...

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What can HR learn about risk management from banks?

The Royal Commission has brought about a lot of scrutiny on the banks, and for g...

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Why Machines make better decisions than humans (oh and why I hate Simon Sinek )

This came up in my feed last week prompting me to share my own 2 cents on why ma...

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The Machine picked the wrong guy

AI used to inform decisions about people I work with a team building a product-d...

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Give me data to make me smarter please

Big decisions on \'gut feel\' It scares me sometimes when I think about the big ...

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When unconscious bias becomes a conscious bias

unconscious bias A perfect example of unconscious bias manifesting in a consciou...

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Diversity hiring – the solution is in data patterns

AI helps you discover the right patterns without bias. Good pattern recognition ...

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The importance of avoiding algorithmic bias

HireVue, an AI-driven recruitment company, has recently been taken to the US Fed...

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Biased people are much harder to fix than algorithms

We worry intensely about the amplification of lies and prejudices from the techn...

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No amount of surveys will change your culture

Just as no amount of diversity training will give you people who are less biased...

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A CV tells you nothing

CVs are still the most frequent data source used This seems obvious but yet even...

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Everybody lies

Everybody Lies is written by the person who had access to the largest text datas...

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Ai in HR Tech: Use Cases, Arising Startups and M&A Activity

This piece was originally created by Data Root Labs, edited and republished here...

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How do you really hire for values and culture, and is that the same thing?

When I was leading the People & Culture team at the REA Group, my new CEO wa...

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3-step guide to cutting through the %##* of AI

AI is the fastest growing trend of any technology – EVER It used to be all abo...

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The difference between psych tests and predictive analytics

One of the questions we get asked a lot is “what’s the difference between ps...

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What can HR learn about risk management from banks?

The Royal Commission has brought about a lot of scrutiny on the banks, and for g...

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Artificial intelligence will decide if you get an interview for your next job

To find out how to improve candidate experience using Recruitment Automation, we...

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How do you really hire for values and culture, and is that the same thing?

Hiring for Values When I was leading the People & Culture team at the REA Gr...

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7 Tips to Making Better HR Tech and Data Investment Decisions

Navigating HR tech products as a CHRO Having been a CHRO of a listed company in...

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All disruption has to fight against fear

Depending on which media you read, technology, and specifically Artificial Intel...

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HR Tech – Makes our Day!

Tech Den is the HR Tech Summit’s flagship program – celebrating excellence i...

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Did unconscious bias cost these recruiters £3m?

A story from a recruiter I spent 13 years working as an agency recruitment consu...

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Why AI is the timesaver all recruiters need

Hello HR Tech - Recruiting is so much easier! Last week I made a promise to shar...

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AI in Talent: why every recruiter needs to care

Last week I had two conversations, one with my partner, the other with Barb Hyma...

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Sage Advice: How AI and Smarter Hiring Can Boost Your Business

In case you missed it: The other week, Sage CEO, Stephen Kelly, sat down with Sa...

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Hire Better People Faster

Do you wish you could harness the very best attributes of your people and just h...

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“Please don’t go” – How to diagnose, cure and prevent Turnover Contagion

\"Will the last team member to leave please turn out the lights\" New year, new ...

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AI makes resumes redundant. Now it’s disrupting your interviews

Previously, I’ve written about how the world of recruitment has evolved. It se...

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AI will destroy resumes … and that’s a good thing!

It’s a cliché, but nonetheless true, that as time passes all processes become...

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11 Essential Things to Know About Employee Turnover – Infographic

Do you know how much employee turnover costs your organisation? And how much you...

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The changing role of the Organisational Psychologist

The Workforce Science team are on the road again! This time, we are heading to ...

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Why HR should implement predictive hiring – and how to get started

You know the common definition of insanity? The one where the same thing gets do...

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Avoiding biases and adverse impact in predictive hiring

Part of our job here in the workforce science team is to keep up to date with ne...

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Finding hidden human talent – insights from HR Tech World Congress

The Pulse of Innovation in HR A few weeks ago, I had the privilege to attend Sir...

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Enabling data-driven hiring decisions

The marriage of behavioural science, data science and AI technology The introduc...

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Predictive Analytics: Your resolution will fail, here’s a promise you can keep

When technology is used in the right way it can enhance and improve our lives Du...

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Algorithmic Hiring to Improve Social Mobility

It is a widely held belief that diversity brings strength to the workplace throu...

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Algorithmic Hiring to Improve Social Mobility

It is a widely held belief that diversity brings strength to the workplace throu...

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Contact Centre recruitment & retention – this will blow your mind!

Imagine being able to dial-up (or down) any chosen metric such as NPS, retention...

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skills-testing

With so many candidates in the market, it’s more important than ever to create...

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Egy HR-algoritmus Képes Megmondani, Milyen Gyakran Fogsz Munkát Váltani

A koronavírus-járvány kezdete óta számos vállalat fordult okos algoritmuso...

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Recruiters can stop ghosting

Right now there is an opportunity for our profession to show even more empathy f...

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Recruitment Software

Whether it\'s a revolution or evolution, technology touches our lives in ways th...