You could be our next Senior DevOps Engineer

Reporting Manager: Head of Engineering, DevOps Team Lead
Tools of trade: All tools of trade will be provided to perform role (laptop, software)

About Sapia

Our mission is to build a fairer world through ethical Ai. We have built the world’s most inclusive and intelligent human centric talent solution to innovate the hiring process and disrupt broken practices, especially in high volume recruitment. We believe that every candidate deserves a fair chance in getting a job and that increasingly, organisations care about interrupting the bias that exists in hiring and promotion.

In just over 4 years we have built trusted partnerships with some one of the most well-known and trusted consumer brands who trust our Ai solution to deliver better people faster and more fairly. 

Sapia.ai is proud of its diverse and globally distributed team in Australia, UK and US. We are super passionate about building a talented workforce of individuals from different backgrounds, cultures and ethnicities. By building a strong remote workforce, we empower our employees to work their own hours and focus on outcomes, which helps people balance personal and professional lives. We love being scrappy and thrifty, and we never settle. If this mission and way of working excites you, then come and join us!

About the role

The DevOps Engineer is responsible for owning the DevOps and AWS Infrastructure. You will be a valued member in the team and maintain the tech infrastructure in a timely fashion that scales to meet business growth as we produce the most sensational talent assessment and nurturing suite on the planet.

We want someone who can get sh#t done and who wants to be part of a start-up culture; occasionally scrappy, always getting your hands dirty, and reveling in the freedom that comes with being close to the product and the customer.  As a remote-first organization, we offer work from home arrangements that help people balance personal and professional lives.

Okay, now how about some specific responsibilities?

• Handle the design, architecture, development, code review, and testing of components across the Node.js, AWS, GraphQL, DynamoDB, DocumentDB, MongoDB, serverless, Docker, based stack. 
• Build the cloud foundations that support modern distributed microservices that are hosted on AWS
• To be a contact point and subject matter expert with respect to our AWS environment
• Develop infrastructure solutions with scalability, high-availability, and security in mind
• Collaborate with other teams to work out the best solutions to their cloud problems
• Participate in solution design meetings, hiring interviews, and code reviews
• Propose and contribute to new approaches and solutions to ensure we future-proof Sapia.ai’s distributed cloud infrastructure as we continue scaling globally
• Work and code with engineering teams to increase their developmental security practices
• Provide expertise in identifying, analysing, and addressing security concerns in the AWS infrastructure

What awesomeness will you bring!

• Strong experience in designing and securing microservices deployed to the cloud, particularly AWS, such as IAM, VPC, ECS, Lambda, S3, DocumentDB, DynamoDB, etc.
• Experience working with Intrusion Detection/Protection System (IDS/IPS) such as AWS Web Firewall,  Shield, Inspector, TrustedAdvisor
• Experience working with infrastructure as code such as Terraform, CDK,  and CI/CD
• Deep knowledge of networking, infrastructure and applications from a DevOps perspective with a security focus
• Knowledge and experience with cloud-native security tooling particularly in AWS, as well as access management solutions such as RBAC
• Experience with logging and monitoring in a security context
• Experience with dealing with common web attacks such as CSRF, XSS, SQL injection, Clickjacking, Email Spoofing, etc.
• A passion for maintaining high-quality secure code, identifying common coding flaws, security issues around operation and management of software.
• A desire to continually improve the way in that you and your teamwork
• The ability to communicate clearly and effectively with your peers, managers and stakeholders

What we look for in all of our Sapians, regardless of the role:

What’s in it for you?

• Flexible and remote work options
• The chance to work with an amazing purpose-driven team
• The chance to disrupt the broken recruitment space
• Novated vehicle options
• Training allowance
• Employee options plans

You could be our next Technical Support Engineer

Reporting Manager: Head of Data & Security Governance
Tools of trade: All tools of trade will be provided to perform role (laptop, software)

About Sapia

Our mission is to build a fairer world through ethical Ai. We have built the world’s most inclusive and intelligent human centric talent solution to innovate the hiring process and disrupt broken practices, especially in high volume recruitment. We believe that every candidate deserves a fair chance in getting a job and that increasingly, organisations care about interrupting the bias that exists in hiring and promotion.

In just over 4 years we have built trusted partnerships with some one of the most well-known and trusted consumer brands who trust our Ai solution to deliver better people faster and more fairly. 

Sapia.ai is proud of its diverse and globally distributed team in Australia, UK and US. We are super passionate about building a talented workforce of individuals from different backgrounds, cultures and ethnicities. By building a strong remote workforce, we empower our employees to work their own hours and focus on outcomes, which helps people balance personal and professional lives. We love being scrappy and thrifty, and we never settle. If this mission and way of working excites you, then come and join us!

About the role

Are you a tech-savvy problem solver with a knack for wearing multiple hats? We are on the hunt for a Tech Support Engineer who is proficient in Python. In this role, you won’t just be solving technical issues—you’ll be an essential part of a dynamic team, automating processes and boosting the operational efficiency across all departments. Your skills will directly contribute to the success of our Customer Success and Data Insights teams, as you work in an agile environment alongside engineers and data scientists to elevate our tech infrastructure. If you’re eager to make a tangible impact in a fast-paced startup, then this role is for you.

Okay, now how about some specific responsibilities?

• Serve as the first point of contact for internal stakeholders experiencing technical issues
• Configure, manage, and maintain employee hardware including laptops, mobile devices, and other tech equipment.
• Administer and support internal systems, such as Google Workspace (formerly G Suite), Jamf, Apple Business Manager, VPN, SSO, and other tools
• Write Python scripts to automate repetitive tasks, helping our Customer Success, Sales/Marketing and Data Insights teams operate more efficiently
• Handle account management, including access controls and permissions across multiple platforms
• Document processes, systems, and frequently asked questions for future reference
• Collaborate closely with various departments to understand their technical needs and provide tailored solutions
• Train employees on new software and security best practices as required
• Assist in setting up audio/visual equipment for meetings and presentations
• Work on special projects as needed to support the technological needs of the organisation

What awesomeness will you bring!

• 1+ year of relevant experience, with a sound understanding of computer software hardware and networking to perform above tasks
• Bachelor’s degree in Computer Science, Information Systems, or related field is a plus
• Strong programming skills, particularly in Python and SQL
• Experience with system administration (MacOS, Linux, and Windows)
• Familiarity with Google Workspace and Jamf, or equivalent systems
• Strong troubleshooting and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to prioritize and manage tasks effectively
• Must be a team player with a positive attitude
• Familiarity with cloud providers (AWS, Azure, GCP) is a bonus.
• Startup mindset, embracing challenges, and contributing innovative ideas

What we look for in all of our Sapians, regardless of the role:

What’s in it for you?

• Flexible and remote work options
• The chance to work with an amazing purpose-driven team
• The chance to disrupt the broken recruitment space
• Novated vehicle options
• Training allowance
• Employee options plans

You could be our next Data Engineer

Tools of trade: All tools of trade will be provided to perform role (laptop, software)

About Sapia

Our mission is to build a fairer world through ethical Ai. We have built the world’s most inclusive and intelligent human centric talent solution to innovate the hiring process and disrupt broken practices, especially in high volume recruitment. We believe that every candidate deserves a fair chance in getting a job and that increasingly, organisations care about interrupting the bias that exists in hiring and promotion.

In just over 4 years we have built trusted partnerships with some one of the most well-known and trusted consumer brands who trust our Ai solution to deliver better people faster and more fairly. 

Sapia is proud of its diverse and globally distributed team in Australia, UK and US. We are super passionate about building a talented workforce of individuals from different backgrounds, cultures and ethnicities. By building a strong remote workforce, we empower our employees to work their own hours and focus on outcomes, which helps people balance personal and professional lives. We love being scrappy and thrifty, and we never settle. If this mission and way of working excites you, then come and join us!

About the role

Are you a data enthusiast with a startup founder mindset? We are looking for a Data Engineer with a strong foundation in data engineering principles, cloud technologies (AWS, Azure, GCP), programming (Python and SQL in particular), and tools for building robust data pipelines. You will play a crucial role in designing, developing, and maintaining data pipelines while ensuring data quality, documentation, and collaborating with the broader engineering and data science teams within an agile development environment.

In your role, you will most likely

• Designing and implementing ETL pipelines to efficiently move and transform data from diverse sources into data warehouses and data lakes.
• Utilise cloud platforms (AWS, Azure, GCP) to deploy and optimise data solutions for scalability and performance.
• Create and maintain reporting infrastructure, empowering data-driven decision-making across the organisation and machine learning
• Apply analytical tools to visualise data and derive valuable insights.
• Manage NoSQL databases and SQL databases to store and retrieve data.
• Identify and remediate data quality issues using tools such as dbt or soda.
• Contribute with a startup mindset, bringing creativity, flexibility, and a drive for innovation to the team.

What awesomeness will you bring!

• 1+ year of relevant experience, with a strong foundation in data engineering concepts.
• Proficiency in programming languages such as Python and SQL.
• Familiarity with cloud providers (AWS, Azure, GCP).
• Knowledge of both NoSQL databases (MongoDB, DynamoDB) and SQL databases (PostgreSQL, AWS Redshift).
• Experience with analytical tools (Tableau, QuickSight, Power BI).
• Experience with Databricks, Apache Spark, and various data ingestion/integration tools (e.g., Fivetran, Airbyte, Matillion) is an add on.
• Write clean and efficient code in Python and SQL for data manipulation and transformation.
• A good understanding of statistics and machine learning concepts is a plus
• Startup mindset, embracing challenges, and contributing innovative ideas.

What we look for in all of our Sapians, regardless of the role:

Great cultures come from great teams; you recognise that by helping others and putting team above individual. You do the right thing by the customer and your team members – every time. You are flexible and ambitious – willing to do what it takes to work in a small growing team to achieve our goals. You turn up to work and you are ‘all in’. You’ll hold yourself and others accountable for getting stuff done on time and to a consistently high quality. You embrace learning and feedback. 

Our Values: 

• We are One Team with One Dream
• We build Trust in everything we do 
• We act like Founders
• We elevate the Human Experience

What’s in it for you?

• Flexible and remote work options
• The chance to work with an amazing purpose-driven team
• The chance to disrupt the broken recruitment space
• Novated vehicle options
• Training allowance
• Employee options plans

You could be our next Senior People Scientist

Reporting Manager: Head of Customer Success
Tools of trade: All tools of trade will be provided to perform role (laptop, software)

About Sapia

Our mission is to build a fairer world through ethical Ai. We have built the world’s most inclusive and intelligent human centric talent solution to innovate the hiring process and disrupt broken practices, especially in high volume recruitment. We believe that every candidate deserves a fair chance in getting a job and that increasingly, organisations care about interrupting the bias that exists in hiring and promotion.

In just over 4 years we have built trusted partnerships with some one of the most well-known and trusted consumer brands who trust our Ai solution to deliver better people faster and more fairly. 

Sapia is proud of its diverse and globally distributed team in Australia, UK and US. We are super passionate about building a talented workforce of individuals from different backgrounds, cultures and ethnicities. By building a strong remote workforce, we empower our employees to work their own hours and focus on outcomes, which helps people balance personal and professional lives. We love being scrappy and thrifty, and we never settle. If this mission and way of working excites you, then come and join us!

About the role

Our product philosophy is human first, technology second. Candidates, recruiters, hiring managers- these are all people served by our product. Our product of course is also what’s ‘under the hood’ which is the Ai that drives our ability to understand people through language. The Ai solution is built using principles of structured interviews, personality theory, natural language processing (NLP) and machine learning. This role is pivotal to both the human experience of our product and the organisational theory which it is built upon.

As part of our growth and evolution, we are looking to build our People Science team to partner closely with both our R & D team on product development and our Customer Success teams to support customer onboarding.

Your knowledge of personality assessment, capability frameworks, and behavioural interview architecture will serve you well in this dynamic and growing role, which can ultimately be shaped by you.

In your role, you will most likely

Our business is changing rapidly. Whilst some responsibilities will stay constant, the priorities of this role will be revised as our strategic goals and company strategy matures.

Key Responsibilities:

• Serve as the subject matter expert on IO psychology, both internally and externally
• Develop, own and manage governance of assessments as per IO best practices: manage internal and external audits, model and question review requirements, model validation and retraining process, predictive validity studies, technical documentation and reporting requirements
• Be a client-facing expert on the science behind Sapia and all-things ethical AI: stay up-to-date on laws, rules, and regulations related to selection and assessment, educate the team, and provide supporting educational materials (internal and external facing) as needed
• Guide internal cross-functional teams on all things related IO psychology  
• Build influence and thought leadership amongst customers and the broader market for our science (e.g., blogs, social media posts, webinars, conference involvement)
• Support sales with prospects, particularly when there is an I/O or assessment-savvy person involved
  • Contribute to/Build sales support material to empower a team-based selling approach
  • Build confidence in prospects about the science behind Sapia
• Outreach and lead generation via internal I/Os, especially among the “Super 50”
• Own the end-to-end Model Governance process: drive the delivery of Predictive Validity studies to bring unique data-driven values to customers 
  • Conduct customised outcome studies to establish the validity and fairness of Sapia assessments in ways that are meaningful to clients
  • Own the translation of complex, detailed Data Science outcomes to deliver impactful conclusions to clients – meaningful story-telling with data 
• Manage and support lab team’s involvement in research, publications, and conference efforts
• Manage and track progress of the PS roadmap
• Partner with CS to support existing clients, particularly assessment builds – own the conducting of DNA workshops, building models and questions
  • Review and sign-off on all new model and question builds prior to deployment
• Co-drive customised User Adoption strategies with CS; educate & build trust in the science behind Sapia amongst end-user Recruiters through to senior stakeholders (CHROs)
• Manage People Science resources in the business as required: provide coaching, feedback, support, and delegation/prioritisation of tasks

What awesomeness will you bring!

• You have extensive experience in client-facing consultative roles in human capital, talent management, assessment design and or organisational transformation.
• You have a relentless curiosity and desire to learn
• You must have deep empathy for the customers and have a pleasant and friendly communication style
• You have a love for teamwork and the ability to work with different team members to enhance our customer’s experience
• Have an educated interest in ethical AI, and the impact this is having on global laws, rules and regulations related to assessments 
• You are able to translate complex, detailed Data Science concepts to clients in an appropriate, digestible way – you know how to tell meaningful stories with data, and consult clients on best practise approaches  
• Ability to work autonomously and take the lead on getting things done, with plenty of drive and initiative to help identifying opportunities for improvement
• Flexible and ambitious – willing to do what it takes to work in a small, virtual and growing team to achieve our goals

Key Metrics & Outcomes

• Quality & Quantity of Predictive Validity analyses (particularly for Enterprise customers)
• Model Governance ownership

What we look for in all of our Sapians, regardless of the role:

Great cultures come from great teams; you recognise that by helping others and putting team above individual. You do the right thing by the customer and your team members – every time. You are flexible and ambitious – willing to do what it takes to work in a small growing team to achieve our goals. You turn up to work and you are ‘all in’. You’ll hold yourself and others accountable for getting stuff done on time and to a consistently high quality. You embrace learning and feedback. 

Our Values: 

• We are One Team with One Dream
• We build Trust in everything we do 
• We act like Founders
• We elevate the Human Experience

What’s in it for you?

• Flexible and remote work options
• The chance to work with an amazing purpose-driven team
• The chance to disrupt the broken recruitment space
• Novated vehicle options
• Training allowance
• Employee options plans