Careers

You could be our next Sapian!

Sapia has built the world’s most inclusive and intelligent human centric talent solution. We love being scrappy and thrifty, and we never settle. If this mission and way of working excites you, then come and join us.

Our Mission

Building a fairer world through ethical Ai

Driven by one mission.

At Sapia, we all believe that regardless of age, race, gender identity, sexual orientation, nationality, origin, religious background, neurodiversity or disability, everyone should be given a fair interview process! With Sapia’s products, companies hire with heart, strengthen their employer brand, and reduce time and cost-per-hire by up to 90%.

Diverse and flexible work environment.

Sapia is proud of its diverse and globally distributed team in Australia, UK and US. We are super passionate about building a talented workforce of individuals from different backgrounds, cultures and ethnicities. By building a strong remote workforce, we empower our employees to work their own hours and focus on outcomes.

What's

In it for me?

  • The chance to be part of a mission that could change the world!
  • Competitive salaries
  • Employee options plans
  • Flexible work options
  • Paid time off
  • Carer’s leave and personal leave
  • Amazing career development opportunities
  • Being part of a team of hustlers

Sapia

Join us now

You could be our next Sales Development Representative (APAC)

Reporting Manager: Head of Sales APAC
Tools of trade: All tools of trade will be provided to perform role (laptop, software)

About Sapia

Our mission is to humanise the hiring process and disrupt some of the broken hiring practices, especially in high volume recruitment. We believe that every candidate deserves a fair chance in getting a job and that increasingly, organisations care about interrupting the bias that exists in hiring and promotion. In just over 2 years we have built trusted partnerships with some one of the most well-known and trusted consumer brands who trust our Ai solution to deliver better people faster and more fairly. Now we want to take our software, a global first, to the world. Working with the Product, Customer Success, Data Science and Marketing teams, you will lead the delivery of a sensational product to our customers.

About the role

Working in a small but significant team of talented individuals, this is a pivotal role for Sapia’s success across the AU region. Being part of our start-up culture allows you to be creative in how you deliver and lead at all levels – we want your ideas and can make them a reality.

Once a Customer has completed implementation, they will handover to the Account Director to continue the customer life cycle. As an Account Director you are primarily responsible for the long-term success of our Customers and be seen as a trusted advisor.

You will be responsible for solution optimisation, driving progress of success metrics and adoption. You will share data and insights with the customer to help them make considered data-driven people decisions, to ultimately improve their human capital processes and practices. Importantly, they will lead renewal conversations and expansion opportunities, with Sales targets and rewards associated.

This role is the perfect blend of Customer Management and Commercial Management – leading to great outcomes for the customer and us. It requires smarts, EQ, commerciality, excellent leadership and collaboration skills to navigate internal teams within our Customers.

Okay, now how about some specific responsibilities?

Our business is changing rapidly. Whilst some responsibilities will stay constant, the priorities of this role will be revised as our strategic goals and company strategy matures. 

Key Responsibilities:

  • Identifying and developing target account lists 
  • Researching stakeholders and refining appropriate value propositions
  • Executing outbound sourcing strategies including email campaigns, LinkedIn and other activities
  • Qualifying inbound leads to sales readiness and maturity for Sales team
  • Effective use of Hubspot and internal tools to develop and manage lead data
  • Partner with marketing on campaigns & events to build brand awareness in our target markets
  • Innovating Sales – discover and implement new and interesting ways of engaging our dedicated prospect segment, and
  • Build relationships internally to share information and contribute to the development of our product

What awesomeness will you bring!

  • Previous experience developing leads lists and creating opportunities. You will use your communication skills to cultivate strong strategic outreach with Customers and manage internal leads. If you are motivated and results-driven we’d like to meet you
  • You are relentlessly curious – curious to understand how our ground breaking technology works to solve our customers problems and curious about their world and their challenges
  • You are self-organised with a passion for progress over perfection, whilst keeping an eye on the details,
  • Willingness and excitement to get out there and hustle
  • You thrive in a fast-paced environment and work proactively to learn and optimise skills to succeed, and
  • Experience in SAAS sales, and/or HR tech will be looked upon favourably

What we look for in all of our Sapians, regardless of the role:

  • Accountability is a core value of ours. You will hold yourself and others accountable for getting stuff done on time and to a consistently high quality while embracing learning and feedback. Ability to take ownership when things don’t work out and you give credit to others generously.
  • You’re utterly customer-centric, you care about the customer. It’s all about making meaningful differences in their work life each and every day. Additionally, you amplify the customer voice in our communications and marketing. You’re flexible and ambitious – willing to do what it takes to work in a small growing team to achieve our goals. Turning up to work and you are ‘all in’. Great cultures come from great teams. You recognise that by helping others and putting team above individual.
  • Finally, you do the right thing customers and your team members – every time ????.

What’s in it for you?

  • The chance to be part of a mission that could change the world!
  • Employee options plans
  • Flexible work options
  • Being part of a team of hustlers
Apply Now

You could be our next Implementation Consultant (APAC)

Reporting Manager: Head of Customer APAC
Tools of trade: All tools of trade will be provided to perform role (laptop, software)

About Sapia

Our mission is to humanise the hiring process and disrupt some of the broken hiring practices, especially in high volume recruitment. We believe that every candidate deserves a fair chance in getting a job and that increasingly, organisations care about interrupting the bias that exists in hiring and promotion. In just over 2 years we have built trusted partnerships with some one of the most well-known and trusted consumer brands who trust our Ai solution to deliver better people faster and more fairly. Now we want to take our software, a global first, to the world. Working with the Product, Customer Success, Data Science and Marketing teams, you will lead the delivery of a sensational product to our customers.

About the role

Working in a small but significant team of talented individuals, this is a pivotal role for Sapia’s success across the AU region. Being part of our start-up culture allows you to be creative in how you deliver and lead at all levels – we want your ideas and can make them a reality.

Once a Customer has completed implementation, they will handover to the Account Director to continue the customer life cycle. As an Account Director you are primarily responsible for the long-term success of our Customers and be seen as a trusted advisor.

You will be responsible for solution optimisation, driving progress of success metrics and adoption. You will share data and insights with the customer to help them make considered data-driven people decisions, to ultimately improve their human capital processes and practices. Importantly, they will lead renewal conversations and expansion opportunities, with Sales targets and rewards associated.

This role is the perfect blend of Customer Management and Commercial Management – leading to great outcomes for the customer and us. It requires smarts, EQ, commerciality, excellent leadership and collaboration skills to navigate internal teams within our Customers.

Okay, now how about some specific responsibilities?

Our business is changing rapidly. Whilst some responsibilities will stay constant, the priorities of this role will be revised as our strategic goals and company strategy matures. 

Key Responsibilities:

  • Lead project manager of customer implementations end-to-end through:
    • Project planning (Timeline, Success Metrics & Stakeholder management)
    • Solution Design (Process & Assessment)
    • Onboarding milestones
    • Go-Live & Stabilization 
  • Architect the end-to-end recruitment process for the client – optimising for best practice candidate management and conversion management as well as their needs 
  • Liaise with teams internally (Sales, People Science, Data Science & Customer Support) to coordinate deliverables and achieve timely milestones, communicating effectively across all areas of the business
  • Leverage change management methodology as part of the project plan to drive adoption 
  • Consult on Sapia’s ancillary Talent Management strategies/best practices such as DE&I, candidate experience, internal mobility, leadership development, personality assessments, data driven storytelling/decision making 
  • Build strong relationship with the customer to confidently lead through milestones and communicate internally and externally for alignment and successful adoption
  • Diagnose, evaluate and propose recommendations to help solve problems and blockers to the customer achieving its success metrics with the Sapia solution
  • Assist with ad hoc projects geared towards improving our operational excellence to help us scale

What awesomeness will you bring!

  • You are super disciplined and experienced in managing projects from discovery to implementation
  • You thrive in a fast-paced environment and can confidently manage and prioritize across multiple projects at once
  • You’re a problem solver, being faced with customer complex issues you will look to identify solutions either using product or process
  • You have a genuine interest in technology and Ai and are deeply curious about how things work and want to learn and understand the complexities of the solution. You will likely be a person who asks’ “why?” a lot…
  • You are confident in facilitation and relationship building, to understand a Customers needs and optimise their solution, and lead them through a critical path
  • You will likely have come from a consulting background, perhaps consulted in human capital, talent management, assessment design and or organisational transformation.
  • Whilst not critical to the role, a sound understanding of talent acquisition/management (or the least passion to learn about it) will set you up for success.

What we look for in all of our Sapians, regardless of the role:

  • Accountability is a core value of ours. You will hold yourself and others accountable for getting stuff done on time and to a consistently high quality while embracing learning and feedback. Ability to take ownership when things don’t work out and you give credit to others generously.
  • You’re utterly customer-centric, you care about the customer. It’s all about making meaningful differences in their work life each and every day. Additionally, you amplify the customer voice in our communications and marketing. You’re flexible and ambitious – willing to do what it takes to work in a small growing team to achieve our goals. Turning up to work and you are ‘all in’. Great cultures come from great teams. You recognise that by helping others and putting team above individual.
  • Finally, you do the right thing customers and your team members – every time ????.

What’s in it for you?

  • The chance to be part of a mission that could change the world!
  • Employee options plans
  • Flexible work options
  • Being part of a team of hustlers
Apply Now

You could be our next Account Director (APAC)

Reporting Manager: Head of Sales APAC
Tools of trade: All tools of trade will be provided to perform role (laptop, software)

About Sapia

Our mission is to humanise the hiring process and disrupt some of the broken hiring practices, especially in high volume recruitment. We believe that every candidate deserves a fair chance in getting a job and that increasingly, organisations care about interrupting the bias that exists in hiring and promotion. In just over 2 years we have built trusted partnerships with some one of the most well-known and trusted consumer brands who trust our Ai solution to deliver better people faster and more fairly. Now we want to take our software, a global first, to the world. Working with the Product, Customer Success, Data Science and Marketing teams, you will lead the delivery of a sensational product to our customers.

About the role

Working in a small but significant team of talented individuals, this is a pivotal role for Sapia’s success across the AU region. Being part of our start-up culture allows you to be creative in how you deliver and lead at all levels – we want your ideas and can make them a reality.

Once a Customer has completed implementation, they will handover to the Account Director to continue the customer life cycle. As an Account Director you are primarily responsible for the long-term success of our Customers and be seen as a trusted advisor.

You will be responsible for solution optimisation, driving progress of success metrics and adoption. You will share data and insights with the customer to help them make considered data-driven people decisions, to ultimately improve their human capital processes and practices. Importantly, they will lead renewal conversations and expansion opportunities, with Sales targets and rewards associated.

This role is the perfect blend of Customer Management and Commercial Management – leading to great outcomes for the customer and us. It requires smarts, EQ, commerciality, excellent leadership and collaboration skills to navigate internal teams within our Customers.

Okay, now how about some specific responsibilities?

Our business is changing rapidly. Whilst some responsibilities will stay constant, the priorities of this role will be revised as our strategic goals and company strategy matures. 

Key Responsibilities:

  • First and foremost focus on enabling the best solution for our Customers which achieves the Talent Management (Success metrics) objectives of the customer, drives user adoption and ultimately results in long term customer retention
  • Build strong relationships with the customer as their trusted and credible talent advisor – partnering on Candidate Experience, EVP and promotion of Sapia delivering a bias free recruitment experience. Leaning on the Solutions Consulting team to deliver bespoke value-add Talent Management projects.
  • Monitor goals, metrics and success outcomes – showcasing these to the customer and internally in various forms to demonstrate the value of our solution
  • Drive and facilitate QBRs (Quarterly Business Reviews) as critical milestones of the customer life cycle 
  • Plan and manage renewals and expansion opportunities, to further grow our partnerships
  • Be the voice of the customer, working closely with Product teams to provide continuous feedback and insights on the evolving needs of our customers, users, and candidates
  • Storytell with data, designing and building the customer story for premium & strategic customers. Work with Marketing to develop case studies and collateral

What awesomeness will you bring!

  • Experience in developing strong client relationships, becoming a key day-to-day contact and trusted client advisor
  • Commercial competence with contract negotiation experience & ability to identify and execute expansion opportunitiesExperience in stakeholder management, account management & negotiation skills
  • Data savvy – able to conduct financial and operational analysis.
  • Whilst not critical to the role, a sound understanding of talent acquisition/talent management (or the least passion to learn about it) will set you up for success.
  • Again, whilst not a must, having worked in the capacity of Customer Success or Account Management within a SaaS, Technology or HR consulting environment would be advantageous

What we look for in all of our Sapians, regardless of the role:

  • Accountability is a core value of ours. You will hold yourself and others accountable for getting stuff done on time and to a consistently high quality while embracing learning and feedback. Ability to take ownership when things don’t work out and you give credit to others generously.
  • You’re utterly customer-centric, you care about the customer. It’s all about making meaningful differences in their work life each and every day. Additionally, you amplify the customer voice in our communications and marketing. You’re flexible and ambitious – willing to do what it takes to work in a small growing team to achieve our goals. Turning up to work and you are ‘all in’. Great cultures come from great teams. You recognise that by helping others and putting team above individual.
  • Finally, you do the right thing customers and your team members – every time ????.

What’s in it for you?

  • The chance to be part of a mission that could change the world!
  • Attractive commission plan
  • Employee options plans
  • Flexible work options
  • Being part of a team of hustlers
Apply Now

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