CONTACT CENTRE HIRING

Stop losing candidates before you even meet them.

In a tight talent market, a slow process costs you people. Sapia.ai keeps candidates engaged from application to offer so you fill contact centre roles with quality hires, faster.
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82%
Interview completion rate — up from 50% with video interviews.
9%
Assessment centre no-show rate — down from 41%.
9.2/10
Candidate Satisfaction
Trusted by organisations and candidates
SparkNZ’s Story

“The efficiency and cost savings have obviously been significant. But what really matters is the improvement and diversity of hires. We are now seeing candidates recommended that we would never have considered before and our hiring managers are thrilled!”

– Heather Polglase, People, Culture and Ways of Working Director

70%
Decrease in time to hire
33%
Decrease in cost to hire
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Find the right people, five questions in.
In just five questions, Sapia.ai surfaces the personality, traits and language skills that predict success in contact centre roles, across sales, service, banking and claims, so your team can shortlist with confidence.
See How It Works
See How It Works
Keep candidates engaged, not waiting.
Nearly half of all applicants were dropping out before traditional assessments. Sapia.ai’s chat interview gives every candidate the chance to interview in minutes, on their own terms, turning a slow, leaky process into one that keeps people moving forward.
See How It Works
See How It Works
ATS Integration
Sapia.ai integrates with your ATS for a seamless hiring experience.

Ready to uplift your contact center hiring?

Speak to our team