Most interview feedback is a short paragraph of impressions, written after the debrief: “great energy”, “strong communicator”, “not sure about fit”. That makes candidates hard to compare and hiring decisions hard to defend.
Structure fixes most of it. In the most recent large meta-analysis of selection methods, structured interviews were the top-ranked predictor of job performance. Their corrected validity was .42, against .19 for unstructured interviews – roughly double (Sackett, Zhang, Berry & Lievens, Journal of Applied Psychology, 2022). An interview evaluation template is the cheapest way to build a structured interview process.
Every template below:
A disclosure: Sapia.ai makes one of the tools mentioned later in this guide. We run structured interviews at scale and have assessed 10M+ candidates (vendor-reported). These templates apply the same rules we apply to our own interviews.
The tags in each template, such as [rule 3], show which rules it applies.
Pick four to six competencies from a job analysis of what the role really requires. These become your evaluation criteria. Generic rows like “attitude” invite gut ratings, and soft skills are where they creep in most: “good communication skills” or “strong interpersonal skills” mean something different to every interviewer. Define the behaviour you’d expect to see instead – for example, “explains a complex point clearly to a non-specialist”. Job analysis is the first of the 15 structured-interview components identified by Campion, Palmer and Campion (1997).
Every candidate gets the same core questions and follow-up prompts. Score each answer straight after it, not one overall score at the end. Keep the CV closed while you score, so the rating reflects the candidate’s interview performance rather than the employer names or educational background on the page – “control of ancillary information”, in Campion’s terms.
Scoring each question also limits first impressions. Rapport-building in the first few minutes inflates scores on early questions (Swider, Barrick & Harris, Journal of Applied Psychology, 2016), so start with one or two unscored warm-up questions.
Your scoring system should be a 1–5 scale with a written behavioural description at every point, not just at 1, 3 and 5. A major review of structured-interview research found that anchored rating scales “consistently demonstrate” better reliability and validity (Levashina, Hartwell, Morgeson & Campion, Personnel Psychology, 2014).
OPM’s structured interview guidance also recommends writing an example answer, or “benchmark”, for each level. We found no credible interview-specific evidence that 1–7 or 1–10 scales work better, so a fully described 5-point scale is the sensible default.
Notes should record specific examples of what the candidate said and did – the situation, their action and the result – not adjectives or the interviewer’s impressions. OPM’s guidance says notes should never refer to demographic characteristics. And in the UK, candidates can request their interview notes through a subject access request, so write every note as if the candidate will read it.
Each interviewer submits scores before the debrief. Disagreements are settled by pointing to notes, and any changed score is recorded with a reason – the sequence OPM sets out. With multiple interviewers, pooled ratings are far more reliable than one person’s: in a meta-analysis by Huffcutt and colleagues (2013), panel interview ratings had a mean inter-rater reliability of .74, against .44 for separate interviews. Some research suggests structured panels benefit from a consensus discussion, so the rule isn’t “never discuss” – it’s “score on your own first”.
OPM’s guidance is that “using equal weights is generally the most effective and defensible course of action”. If you do weight one competency more heavily, write down why.
Drop rows for “culture fit” and “likeability” – they’re one of the most common routes for hiring bias into an evaluation form. Research shows interviewers’ fit judgements track how similar a candidate seems to them more than any actual match in values (Cable & Judge, Journal of Applied Psychology, 1997). In elite firms, “fit” often came down to shared hobbies and backgrounds (Rivera, American Sociological Review, 2012). If values matter for the role, define them and anchor them like any other competency. Our guide to culture fit interview questions shows how to keep those questions job-related.
| Template | Use it for | Filled in by | When | Pastes into |
| 1. Interview evaluation form (full) | Competency-based interviews for any role | Each interviewer, alone | Immediately after the interview | Word, Google Docs, ATS scorecard |
| 2. One-page interview evaluation sheet | Phone screens and short first rounds | The screening interviewer | During and straight after the call | Word, Google Docs, Google Forms or Microsoft Forms |
| 3. Panel debrief record | Combining panel scores fairly | The debrief chair | At the debrief, once all forms are in | Word, Google Docs |
| 4. Interview evaluation matrix | Comparing three or more finalists | Hiring manager or recruiter | After all debriefs for the role | Excel, Google Sheets (formulas included) |
| 5. Role swap-in rows | Adapting Template 1 to four role types | Hiring manager | When setting up the interview | Template 1 |
| 6. Evidence-note bank | Writing defensible evaluation comments | Every interviewer | While taking notes | Anywhere |
Best for: any structured, competency-based interview – in person, on video or by phone – where each interviewer needs to score the same questions against the same criteria.
Design rules applied: [rule 1] [rule 2] [rule 3] [rule 4] [rule 5]
Part A – Interview details
| Field | Entry |
| Role | |
| Interview stage | |
| Candidate (name or candidate ID) | |
| Interviewer | |
| Interview date | |
| Format (in person / video / phone) | |
| Adjustments provided (e.g. extra time, questions in writing) |
Part B – Instructions for interviewers
Part C – Rating scale
These are generic anchors. Replace them with role-specific anchors for each competency, and ask the hiring manager to write an example answer for each level.
| Score | Label | What it looks like |
| 1 | Little or no evidence | No relevant example, or the example contradicts the standard |
| 2 | Limited evidence | A partial example; their own contribution or the outcome is unclear |
| 3 | Meets the standard | A clear, relevant example, with their own actions and a reasonable outcome |
| 4 | Strong | As 3, plus sound judgement, a good outcome and some reflection on what they’d change |
| 5 | Exceptional | A complex, highly relevant example with a strong outcome, and evidence they’ve applied the learning elsewhere |
Part D – Competency blocks (repeat for each of your four to six competencies)
Here’s one competency, fully worked, so you can see what anchoring looks like in practice.
| Field | Entry |
| Competency | Problem solving |
| Definition | Works out what’s going on when information is incomplete, chooses a sensible approach and adjusts as they learn more |
| Core question | “Tell me about a time you had to solve a problem with incomplete information.” |
| Follow-up prompts | “What did you do first?” / “What options did you consider?” / “What happened, and what would you do differently?” |
| Evidence notes (situation / action / result) | |
| Score (1–5) |
| Score | Anchor for problem solving |
| 1 | Describes the problem but not their own actions, or the example isn’t relevant |
| 2 | Describes what the team did without making their own part clear; no clear outcome |
| 3 | Explains how they gathered the missing information, chose an approach and what happened |
| 4 | As 3, plus weighed alternatives, explains why they chose one and gives a concrete outcome |
| 5 | As 4, plus anticipated risks, adjusted when new information came in and has reused the approach since |
Part E – Summary
| Field | Entry |
| Competency 1 score | |
| Competency 2 score | |
| Competency 3 score | |
| Competency 4 score | |
| Average score (equal weights) | |
| Strongest evidence (cite an answer) | |
| Biggest concern (cite an answer) | |
| Hiring recommendation: Strong yes / Yes / No / Strong no | |
| Submitted before the debrief? (Y/N and time) |
The recommendation scale has no “maybe”, so interviewers have to commit either way. There’s deliberately no box for an overall impression: the recommendation should follow from the scores.
How to use it:
When not to use it:
Paste note: each part is its own table, so it holds its formatting in Word and Google Docs. Most ATSs let you rebuild the same structure as a scorecard or interview kit. Paste the questions and anchors into the scorecard’s guidance fields so interviewers see them while they score.
Best for: phone screens, early-careers first rounds and short video calls where you need a simple evaluation form and a fast, consistent record.
Design rules applied: [rule 2] [rule 3] [rule 4]
| Field | Entry |
| Role / candidate / interviewer / date | |
| Must-have 1 confirmed? (e.g. availability for the shift pattern) | Yes / No |
| Must-have 2 confirmed? (e.g. required licence or qualification) | Yes / No |
| Criterion | Question | 1 / 3 / 5 cue | Evidence (one line) | Score (1–5) |
| Motivation for the role | “What made you apply for this role?” | 1: generic / 3: specific to the role / 5: specific, with evidence they’ve researched the work | ||
| Customer or service focus | “Tell me about a time you helped someone who was frustrated.” | 1: no example / 3: clear example, own actions / 5: clear example, good outcome, reflection | ||
| Reliability | “Tell me about a time you had to juggle competing commitments.” | 1: no example / 3: kept the commitment / 5: kept it and prevented the clash next time | ||
| Communication | Scored across the call | 1: hard to follow / 3: clear / 5: clear, concise and checks understanding |
| Outcome | Entry |
| Advance to next round / Hold / Decline | |
| Reason (cite evidence) |
How to use it: ask the same three or four questions of everyone at this stage, so you can compare applicants on the same evidence. Score during the call rather than reconstructing it afterwards.
When not to use it:
Paste note: fits on one A4 page in Word. It also rebuilds easily in Google Forms or Microsoft Forms, though neither keeps an audit trail or stops interviewers seeing each other’s responses by default.
Best for: turning several interviewers’ individual forms into one defensible decision.
Design rules applied: [rule 4] [rule 5] [rule 6]
| Competency | Interviewer A | Interviewer B | Interviewer C | Spread (high – low) | Discuss? (spread of 2+) | Rationale (cite notes) | Agreed score | Initials if changed |
| Competency 1 | ||||||||
| Competency 2 | ||||||||
| Competency 3 | ||||||||
| Competency 4 |
| Field | Entry |
| Decision | |
| Dissent (one line, if any) | |
| Chair and date |
How to use it:
When not to use it:
For a weighted panel interview evaluation form that combines scores in a single document, see Template 4 in our candidate evaluation form templates.
Best for: comparing three or more finalists side by side once the debriefs are done – the closest you’ll get to an objective comparison, provided the scores feeding it are sound.
Design rules applied: [rule 6]
Use the agreed scores from each candidate’s panel debrief record (Template 3). Gate on must-haves first: anyone who doesn’t meet a genuine requirement comes off the matrix before you score.
| Candidate | Problem solving | Communication | Teamwork | Planning | Technical knowledge | Weighted score | Rank | Deciding evidence |
| Weight | 1 | 1 | 1 | 1 | 1 | |||
| Candidate A | 4 | 3 | 4 | 5 | 3 | 3.8 | 1 | |
| Candidate B | 3 | 4 | 4 | 3 | 4 | 3.6 | 2 | |
| Candidate C | 3 | 3 | 3 | 4 | 3 | 3.2 | 3 |
Spreadsheet version. Copy the block below and paste it into cell A1 of a blank Excel or Google Sheets file. The formulas calculate the weighted score and rank. Replace the competency names and example scores with your own, and change a weight only if your job analysis supports it.
Candidate Problem solving Communication Teamwork Planning Technical knowledge Weighted score Rank Deciding evidence
Weight 1 1 1 1 1
Candidate A 4 3 4 5 3 =SUMPRODUCT(B2:F2,B3:F3)/SUM(B2:F2) =RANK(G3,G3:G12)
Candidate B 3 4 4 3 4 =SUMPRODUCT(B2:F2,B4:F4)/SUM(B2:F2) =RANK(G4,G3:G12)
Candidate C 3 3 3 4 3 =SUMPRODUCT(B2:F2,B5:F5)/SUM(B2:F2) =RANK(G5,G3:G12) The weighted score formula is =SUMPRODUCT(B2:F2,B3:F3)/SUM(B2:F2). With equal weights it’s a simple average. Doubling a competency’s weight to 2 counts it twice. To add candidates (up to ten), copy the last row’s formulas down.
How to use it:
When not to use it:
Swap these rows into Template 1 for four common role types, and expand each 1 / 3 / 5 cue into five full anchors. They’re starting points, not substitutes for your own job analysis.
For frontline retail and contact-centre roles, use the ready-made scorecards in our guide to interview score sheets.
Early careers and graduates
| Competency | Core question | 1 / 3 / 5 cue |
| Learning agility | “Tell me about something you had to learn quickly. How did you go about it?” | 1: no example / 3: clear method / 5: clear method, applied the learning again |
| Motivation for the role | “What do you expect to be doing in this role day to day, and what appeals?” | 1: generic / 3: accurate picture of the work / 5: accurate, with evidence from study, projects or part-time work |
Experienced professionals
| Competency | Core question | 1 / 3 / 5 cue |
| Depth and outcomes of relevant experience | “Walk me through the most relevant piece of work you’ve led. What was the scale, and what changed because of it?” | 1: vague or unrelated / 3: relevant, own role clear, outcome stated / 5: relevant, at comparable scale, specific outcomes and lessons |
| Stakeholder influence | “Tell me about a time you changed a senior stakeholder’s mind.” | 1: no example / 3: clear approach and result / 5: tailored approach, lasting result |
The first row asks about experience directly – what they did, at what scale, with what result – rather than counting years from the CV. Years of experience on its own is a weak predictor of job performance. In the same 2022 meta-analysis, its validity was .07 (Sackett et al., 2022).
People managers
| Competency | Core question | 1 / 3 / 5 cue |
| Developing others | “Tell me about someone you helped improve. What did you do?” | 1: generic / 3: specific actions / 5: specific actions, clear improvement, adapted to the person |
| Performance conversations | “Describe a difficult performance conversation you led.” | 1: avoided or escalated / 3: held it clearly and fairly / 5: held it, agreed a plan, followed through |
Technical roles
| Competency | Core question | 1 / 3 / 5 cue |
| Approach to a problem | “Talk me through how you’d diagnose [a realistic problem from the role].” | 1: guesses / 3: structured approach / 5: structured, tests assumptions, considers trade-offs |
| Explaining trade-offs | “Explain a technical decision you made to someone non-technical.” | 1: jargon only / 3: clear / 5: clear, linked to the business impact |
This interview doesn’t test technical skills directly, such as whether someone’s code is correct. Pair it with a work sample or a technical assessment.
Evidence notes are the qualitative feedback that makes a score defensible. Each one should be a concrete example, tied to a question and job-related. Copy the pattern on the right.
| Weak note | Evidence note |
| “Great communicator.” | “Q2: explained the pricing change to a sceptical client in two steps; the client renewed.” |
| “Not a culture fit.” | “Q4: no example of working to a shared deadline; described only solo work.” |
| “Lots of experience.” | “Q1: led the system migration for three sites and 40 users; finished two weeks late and explained why.” |
| “Seemed nervous.” | Delete – not job-related. |
| “Strong leader.” | “Q5: coached a struggling team member with weekly check-ins; their error rate halved in two months.” |
| “Didn’t really answer.” | “Q3: described the team’s approach but not their own actions, even after the follow-up prompt.” |
| “Reminds me of our best hire.” | Delete – similarity isn’t evidence. |
Three rules:
For most hiring teams and most later-round interviews, a well-built template plus your ATS scorecard is enough. Templates come under strain in three situations:
Tools for each problem fall into three lanes. The table compares them on what the candidate produces, what any score is built from and whether there’s a published independent bias audit. Details are correct as of October 2026.
| Tool | Lane | Candidate produces | Score built from | Independent bias audit (published) | Pricing |
| Sapia.ai | Structured first-round interview at volume | Untimed written answers on mobile (async video available as a second stage) | The candidate’s answers only – not their CV | BLDS, late 2022, US and Canada models | Quote-based |
| HireVue | AI video and voice interviews; assessments | Video or voice answers; assessment responses | Answers, scored on HireVue’s rubrics | DCI Consulting (from 2023); none published for the voice AI Interviewer | Quote-based |
| SHL Smart Interview | Structured human interviews (Professional); AI-scored async video (On Demand) | Answers to structured questions | Professional: interviewers’ ratings. On Demand: AI scoring; inputs not disclosed | None published for either product | Quote-based |
| Greenhouse | ATS scorecards; native voice AI interviewer | Interview answers; voice answers to the AI interviewer | Scorecards: interviewers’ ratings. AI interviewer: answers scored on your rubric | Warden AI monthly audits cover Talent Matching; AI interviewer coverage not confirmed | Quote-based |
| Ashby | ATS feedback forms; AI notetaker | Interview answers | Interviewers’ ratings (AI drafts feedback; separate AI application review scores CVs) | FairNow, August 2024, application review model, pooled across roles | Published entry tier; higher tiers quote-based |
| Workable | ATS interview kits and scorecards | Interview answers | Interviewers’ ratings (separate AI agent screens CVs) | None published | Published tiers |
| Metaview | AI interview notes | Interview answers | Doesn’t score; fills in scorecard notes | None published | Partly published |
| BrightHire (Zoom) | Interview intelligence; AI screening interviewer | Interview answers; voice or video answers to Screen | Notes; Screen scores answers against your rubric | None published | Quote-based |
Sapia.ai is built for high-volume and early-careers hiring.
In effect, Sapia applies rules 2–5 at a volume no interview panel could manage.
Limitations:
HireVue suits large enterprises that want video and voice AI interviews alongside an assessment library. Its voice AI Interviewer launched in June 2026 and scores answers against what HireVue calls “IO-validated rubrics”. It reports 1,150+ customers and 180M+ assessments (vendor-reported). DCI Consulting has audited its algorithms since 2023, but no audit has been published for the voice product. Camera and voice formats also add friction for some candidates.
SHL Smart Interview comes in two versions:
SHL’s wider validity research is the deepest in this list. Neither product has a published independent audit.
Greenhouse offers interview kits and scorecards, plus an AI Notetaker that drafts notes against scorecard questions. Greenhouse’s own wording is that “the scorecard remains the source of truth”. Since completing its acquisition of Ezra AI Labs on 27 May 2026, it also has a native voice AI interviewer that scores answers against your own rubric. Warden AI audits its Talent Matching feature monthly, and it has held ISO 42001 certification since February 2026. We couldn’t confirm that audit results for the voice interviewer are published.
Ashby has configurable feedback forms and an AI Notetaker (a paid add-on) that drafts feedback. Ashby explicitly warns admins against prompts that ask the AI to score candidates – a useful guardrail. Its published bias audit (FairNow, August 2024) covers its CV-scoring application review, pooled across roles, rather than interviews. An entry pricing tier is published.
Workable includes interview kits and scorecards on all plans, with published pricing. Its AI agent (launched March 2026) screens CVs rather than evaluating interviews, and it has no published bias audit.
Lever (Employ Inc.) and Teamtailor also support structured interview feedback and AI interview notes. Neither publishes a bias audit.
Metaview writes interview notes and fills in ATS scorecards. It says it captures “objective facts” and leaves the judgements to you.
BrightHire, owned by Zoom since December 2025, adds interview plans, AI notes and an AI screening interviewer called BrightHire Screen.
Neither publishes a bias audit. With either tool, score first and read the AI notes second, so a pre-filled scorecard doesn’t anchor your judgement. For more on this category, see our guide to interview intelligence platforms.
AI is now part of many interviews, on both sides of the table. Four rules keep your evaluation sound:
Check the rules where you hire. If you use automated tools to score candidates, local law may apply:
Check current requirements with counsel before you rely on any of this.
This isn’t legal advice, but it’s worth knowing the basics before you file a stack of evaluation forms.
The practical point is the same everywhere: write notes you’d be comfortable for the candidate, a tribunal or a regulator to read. Template 6 helps with exactly that.
Our lane: the first-round, structured interview at volume. When a role draws hundreds or thousands of applicants, the weak point isn’t the form. It’s that dozens of interviewers can’t apply it consistently, quickly or without seeing the CV.
Sapia gives every candidate the same structured questions, in an untimed text format that works on any phone, and scores the answers without using the CV. An independent BLDS audit ran 72 tests in late 2022. It covered our US and Canada models and found no evidence of practically significant disparate impact (FAIR framework). Your people then interview the shortlist using templates like the ones above.
What that looks like in practice (customer-reported, via Sapia case studies):
More on how this works for volume hiring and diversity hiring.
Where we don’t fit, and what to use instead:
The template principles are the same whether a hiring manager applies them in a Word document or Sapia applies them to 10,000 applicants: the same questions, anchored scores, evidence over impressions and independent ratings. If volume is what’s breaking your hiring process, book a demo.
A good evaluation form has few boxes and detailed anchors. Copy the one that fits, replace the competencies with your own, and protect the rule that everyone scores independently before the debrief. That rule, more than any layout, is what makes the scores worth comparing.
For roles where volume makes even a great template hard to apply consistently, Sapia runs the structured first interview for every applicant, CV-blind and independently audited (BLDS, late 2022, US and Canada models), so your interviewers can spend their time on the shortlist. See how the chat interview works.
An interview evaluation form should include a header (role, candidate, interviewer, date) and four to six job-related competencies. Each competency needs the same core question for every candidate, a 1–5 scale with every point described, and space for evidence notes. Finish with an overall recommendation and a check that the form was submitted before the debrief.
Use a 1–5 scale with a written description for every point. There’s no credible evidence that longer scales work better for interviews, and fully described levels make ratings more consistent. Score each answer straight after the candidate gives it, then average across competencies, using equal weights unless the job analysis justifies otherwise.
An interview evaluation form – also called an interview assessment form or interview feedback form – and an interview scorecard do the same job: one interviewer scores one candidate against set criteria. “Scorecard” is the usual term inside an ATS. An interview evaluation matrix compares all your finalists side by side, using the agreed scores from each candidate’s debrief.
Write evidence, not adjectives. Note what the candidate said or did, tie it to the question number and include the outcome they described. For example: “Q2: explained the pricing change to a sceptical client in two steps; the client renewed.” Leave out anything that isn’t job-related, such as appearance, accent or family.
Weight criteria equally by default. US OPM guidance calls equal weighting “generally the most effective and defensible course of action”. Give a competency more weight only when your job analysis shows it matters more, and document why. Calculate the weighted score with SUMPRODUCT of weights and scores, divided by the sum of the weights.
No. Each interviewer should score independently and submit their form before the debrief. Discussing first lets the most senior or most confident voice anchor everyone else’s scores. At the debrief, resolve disagreements by pointing to evidence in your notes, and record any changed score with a reason.
Yes. Every template on this page pastes into Word or Google Docs with its formatting intact, so there’s nothing to download. Select the table, copy it and paste it into a blank document, choosing “Keep source formatting” in Word. Then replace the example competencies with your own.
It depends on where you hire. In the US, the EEOC requires at least one year. In the UK, there’s no fixed period: choose one you can justify, tell candidates what it is, and allow for tribunal time limits, which rose to six months for most claims from 1 October 2026. Check your policy with counsel.