Enhancing Interview Completion with SMS Reminders

In the world of hiring, assessment or interview completion rate is a crucial metric for talent leaders to measure. We’re obsessed with it at Sapia.ai, as the benefits of our platform expand exponentially with a higher completion rate.

When more people complete their interviews, you’re accessing a broader, more diverse talent pool; and you’re creating connections with more candidates, elevating your employer brand. Ultimately, to find the people who belong with you, you want to be interviewing as many of your potential applicant pool, as possible.

We already employ several methods to increase interview completion, focussing on two key metrics: leakage (encouraging candidates to start their interviews); and dropout (encouraging candidates to complete their interviews once started).

These methods include being meticulous in the wording and design of our email invites and reminders; and in creating a branded interview experience that is low pressure and engaging for candidates, that builds trust through the process.

However, candidates are also busy people, and it can be challenging to cut through. That’s where SMS reminders come in.

The Benefits of SMS Reminders

With Sapia.ai’s SMS reminder feature, our customers will boost their completion rates, enjoying a range of benefits that will streamline and improve their recruitment process:

  • Real-time reminders: Keep candidates informed and engaged with timely reminders directly to their mobile devices.
  • Personalized messaging and connection-building: Our team will work with you to craft personalized messages that create a sense of connection with candidates, making them more likely to complete their interviews.
  • Access to a broader talent pool: By improving completion rates, you can connect with more candidates and tap into a wider range of talent.
  • Enhancing diversity in the hiring process: A higher completion rate means more opportunities to interview a diverse range of candidates, leading to a more inclusive and representative workforce.
  • Positive candidate experience and brand reputation: Sapia.ai customers enjoy brand advocacy rates of over 80%. By using SMS reminders to improve interview completion, you’ll leave more candidates with a positive impression of your brand and enhance your reputation as an employer of choice.

Availability of SMS Reminders

SMS reminders are currently available in Australia, and will extend to customers in other regions in early 2024.

Book a demo to see how our Smart Interviewer can transform your hiring experience. 

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