Sapia is named Candidate Experience Solution of the Year

Frontier technology that puts people at the heart of their recruitment solution is rewarded for its ground-breaking approach that also solves for bias and reduces recruitment costs.

Melbourne, Australia, September 21 – Sapia, a text-based AI recruitment solution has been recognised globally for its commitment to creating a hiring experience that is empowering and motivating to the individual and which enhances your company’s brand.

The TIARA Talent Tech Star, awarded to Sapia, honours the most exemplary businesses globally in the talent acquisition industry.

Selected from a group of international finalists as a bold and innovative startup, Sapia was deemed top of the class. All for having demonstrated the value and impact of their solution at a time when agency and in-house recruiters are embracing technology and new ways of working.

The Candidate Experience Solution of the Year Award recognised Sapia as

“a matching solution that could fundamentally change the way
candidates experience recruitment, delivering valuable insight to both the
employer and the candidate whether they are recruited or not.”

The judges included the Head of Search & Staffing UK&I and EMEA at LinkedIn, Sales and Marketing Director of ManpowerGroup UK, and  Head of Innovation and Transformation at PwC.

Sapia awarded for solving a core pain point

Sapia CEO Barb Hyman said the team was honoured to receive industry recognition for their candidate experience solution which was a core pain point that the company solved along with bias and recruitment costs.

“For far too long as an industry HR has failed so many jobseekers by not giving everyone an equal chance to prove themselves and then ghosting those who do make it through to interviews,” Hyman said.

“With Sapia, everyone gets a chat interview and is treated equally by replying to text-based questions on their phone, without any demographic data being used to make hiring decisions.”

She said the company’s goal around candidate experience is to be recognised as the most inclusive recruitment solution at scale. The team has done extensive testing on how different groups respond to chat-based interviews. This includes a range of candidates from a multitude of gender, race and language backgrounds. For these groups, the experience has been transformative. For candidates who might otherwise feel intimidated by a video format feel safe and comfortable interviewing by chat.  The demographics collected on this front are only used in reporting for HR leaders against DEI targets, and not in any hiring decisions.

“We hold ourselves to incredibly high standards when it comes to creating an inclusive product, and ultimately it’s placing people at the core of what we do, that sets us apart from others, and makes our solution so successful for our customers.”

The Qantas Group, the Iceland Group, Telefonica, Bunnings and other trusted consumer brands have seen dramatic improvements from applying Sapia to their hiring/ promotion decisions.  

About Sapia 

Sapia (Formerly PredictiveHire) is a frontier technology solution which solves for three pain points in recruiting: bias; candidate experience, and efficiency. With only five free-text behavioural questions taking around 20 mins, and using over 80 features extracted from the candidate responses, our predictive models assign a “suitability” score to each candidate. To date, 400,000 candidates looking for roles in retail, healthcare, customer service, hospitality, contact centres and graduate roles across 34 countries have experienced Sapia with positive feedback averaging 99%.

Media Contact | Barb Hyman, CEO  barb@sapia.ai

Have you seen the 2020 Candidate Experience Playbook?

Finally, if there was ever a time for our profession to show humanity for the thousands that are looking for work, that time is now.

Download it here.


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