Candidate experience playbook

Heads of Talent Acquisition face a major dilemma. When managing hundreds of thousands of applicants every year, how can we possibly expect recruiters and hiring managers to keep up while also maintaining fairness and making the right hiring decisions?

How do you show humanity and empathy to candidates when 98% of them are rejected?

The good news is that it’s easier (and cheaper) than ever for organisations to improve candidate experience. It’s straightforward to give great experiences at scale, while also driving down costs and improving efficiencies. The win-win is right there for the taking. Who knew?