The world’s most inclusive candidate experience solution goes global with multilingual chat interviews
At Sapia.ai, we’ve designed our award-winning platform with the premise that language is vital to understanding who we are as humans. Our chat-based interview has proven that language could not only reveal who we are as humans – but also that centering our experience in written language would put candidates at ease.
To enable candidates to express themselves in their own words, we believe they should be able to express themselves in their language.
That’s why we’re thrilled to announce that Sapia.ai is going multilingual.
Starting with French and Spanish, available now, we’ll be rapidly expanding the number of languages on offer, with Danish, Dutch, Finnish, German, Italian, and Swedish becoming available in August.
The entire experience of our chat interview is designed to meet candidates where they are. From the fact that everyone gets an interview and gets feedback, to the micro details of the interview experience itself. Untimed, mobile-first. Adapting the tone of voice of each interview, to create a safe and comfortable space for candidates to express themselves.
Making the chat blind has meant candidates can be themselves without any fear of discrimination or bias. Recent independent research has found that our AI Smart Interviewer increased the number of females completing an application by 30 percentage points relative to males because the perceived bias of AI is less than that of humans.
Sapia.ai has interviewed over 2.5 million candidates over chat, with the overwhelming majority expressing they’ve experienced nothing like it. They’ve said that interviewing over chat reduces their interview anxiety and allows them to be themselves. That getting feedback not only never happens when applying for jobs, but that the feedback they got was mind-blowing in its accuracy and helpfulness.
Brands can now connect with candidates who speak other languages, to create a truly globally inclusive experience.
Using incredible advances in machine translations, we’re able to introduce new languages to our award-winning interview assessment within weeks.
This is game-changing for organizations that can now be truly inclusive and not only interview every single person – but soon allow candidates to choose which language they interview in. To truly get to the heart of who each candidate is, what’s shaped them, and what values they hold – they need to be able to express themselves in the language they are most comfortable in.
An overwhelming portion of the US market is potentially more comfortable communicating in a language other than English, with 66 million people (21.6% of the American population) speaking a language other than English at home; and 13.2% (40 million) speaking Spanish.*
Companies can now be more inclusive than ever with their candidate attraction and selection, by offering the opportunity to interview in other languages. A bonus is the massive expansion of talent pools now available through the ability to interview everyone.
It also enables global organizations to uplift and standardize their candidate experience across regions, offering a world-class experience to every candidate, regardless of the language they speak.
*https://blog.lingoda.com/en/how-many-people-not-speak-english/
About Author
