Written by: barbara-hyman
The evidence is in: AI can now determine your personality through text chat
MELBOURNE, July 2020: Australian AI recruitment start-up Sapia, has published peer-reviewed research validating a new AI-based approach to talent assessment that determines personality and job suitability through text.
The research was published by IEEE. https://ieeexplore.ieee.org/document/9121971
Personality assessments have long been used to supplement CV data. It is widely accepted that one’s personality can be a predictor of job performance and suitability. Thus, Sapia uses structured text-based interviews, NLP, and machine learning to identify personality traits by analysing text answers to questions related to the job being applied for.
Every candidate gets a “chat based smart interview”. As no demographic data is gathered from other sources such as CVs, the process is blind to gender, race and characteristics that are not relevant in candidate selection. The research validates the accuracy of Sapia’s AI approach. Lastly, it also signals a huge improvement to personality tests, where the candidate experience is underwhelming.
From the leadership at Sapia
Barbara Hyman, Sapia (Formerly PredictiveHire) CEO says chat-based interviews address the three big failures of current assessments – ghosting, bias and trust.
“Recruiters are the ultimate ghosters,” Ms Hyman says. “With Sapia, the fact that every single candidate receives a personalised learning profile is gold for candidates and your employer brand. Using text to analyse fit that’s blind to gender, race, age and any personal factors is a must-have in today’s current climate and means every company can introduce bias interruption for every hire and promotion. Imagine what that will do to diversity in hiring”
Principal Data Scientist Buddhi Jayatilleke says “language has long been seen as a source of truth for personality- it defines who we are. This technology offers a direct way to understand personality from language. All is done by using an experience that is human and empowering. Additionally, this capability can be used for assessment and personalised career coaching. Furthermore, it could be a game changer for job seekers, universities, and employers.”
Candidates across 34 countries have experienced Sapia’s unique chat-based interviews. More insight into how the technology works can be found here. https://sapia.ai/science-explained/
Sapia (Formerly PredictiveHire) is a team of data scientists, engineers and HR professionals. Together we have built a product suite that is based on science and built to humanise hiring. Sapia believes that relying on data to drive your most important decisions. Who you hire/ promote, enhances trust and confidence that decisions are fair. We also serve customers in the UK, South Africa, India Australia, and New Zealand.
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