Elevating Candidate Experience: Empowering Candidates With Language Choice
Last year we took the step towards an even more inclusive hiring process for our customers, with the release of 8 new languages for our flagship Chat Interview product. Customers have the option to present Chat Interviews in English, Spanish, French, Dutch, German, Italian, Swedish, Finnish, and Danish.
Now, we’re expanding our multi-lingual capability to align even closer with our core principle of empowering candidates and giving them agency through the hiring process.
Candidates will be able to choose the language they interview in, enabling them to bring their real and best selves, in the language they are most comfortable in using.
In the US alone, over 66 million people (21.6% of Americans) speak a language other than English at home. Even candidates who are fluent English speakers may feel more comfortable communicating in another language in an interview setting.
Language choice enables a first-class candidate experience for two key scenarios:
- For roles where the language spoken by the candidate is largely irrelevant to the role requirements. Giving candidates the choice of language ensures that no one is overlooked or disadvantaged in the screening process, giving you the best chance to find candidates who belong with your brand.
- For roles where multi-lingual candidates are valued or required, organizations can provide the option to candidates to choose the language they wish to interview in, giving them the best chance to bring their real and most authentic selves.
By putting candidates first, organizations are sending a clear message that they care about the candidate experience, elevating their brands above competitors. In a competitive hiring market, it’s details like these that make the difference in finding the right candidates. Today’s candidate is tomorrow’s customer, especially in a retail or consumer setting.
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