When it comes to the airline industry, first-class customer service is critical. Whether it’s attendants, service agents, or ground staff, you need people you can rely on – more than cost, they’re ultimately what makes people decide to fly with you.
Flying is tiring and stressful – it requires your staff to be resilient, hard-working, and solution-focussed.
We can help you find the people best suited to giving your passengers the best experience, like:
Determine the types of traits and people you’re looking for, and we create a structured interview with the questions needed to get that talent. You simply post a link to it in your job ad. Done!
Our AI Smart Interviewer then analyzes the responses and ranks the right people for you.
Team members you hire with Sapia.ai stay longer – for one of our retail customers we cut non-regrettable churn by more than 50%.
Why does this happen? Because we focus on skills and behaviors. When you know what makes someone tick, and you match them to the best role for their personality, they will be happier, more productive, and they will stay.
Every candidate that meets our AI Smart Interviewer automatically receives positive insights and tips that help them in their career journey. More than 90% of our 7 million candidates loved the insights they received.
We’ve helped Qantas, Australia’s premier airline, completely transform its hiring.
Thanks to Sapia.ai’s smart hiring automation suite, 98% of the thousands of people interviewed say they found their post-interview feedback helpful and accurate; and Qantas’s offer rate soared 2.5x.
“It has been truly transformational for our candidates, our recruiters and our brand. We can now deliver on our promise to give everyone a fair go at working for Australia’s most trusted brand.”
Michael Eizenberg
Group Global Head of Talent Acquisition, Qantas Group
Most hiring tools solve just one problem, screening, assessments, interviews, or scheduling. That leaves recruiters stitching together multiple systems, creating complexity and friction for candidates.
Sapia.ai is the only platform that brings it all together: screening, interviewing, assessing, and scheduling in a single AI experience.
At the heart of it is our chat-based interview: structured, science-backed, and loved by candidates. It delivers speed you can measure, insights you can trust, and inclusivity you can prove.
And because Sapia.ai integrates seamlessly with leading ATS and HRIS platforms, it works inside the tech stack you already use, powering a brilliant hiring process without adding extra steps.
Our products fit seamlessly into your HR tech stack. We have no-fuss integrations with the leading ATS providers, and we can build custom integrations, too. After just days, you’ll see the cost and time savings – and the bigger your team, the bigger the savings.