A seamless integration for a lean hiring team with big expansion plans

When Starbucks brought their recruitment in-house in 2021, they had to grow a whole recruitment team and needed technology to support them.  They chose SmartRecruiters for its strength in high-volume hiring and the ability to automate key elements of their recruitment process with a user-friendly interface for recruiters, hiring managers and candidates. Choosing an ATS with easy integrations to build a streamlined tech stack was key to success as the function grew.

Fast forward a few years, and Starbucks operates 72 stores across Australia, opening 10 new locations in 2023. In 2024, Starbucks set out to open one new store a month which would increase the number of new hires a month by more than 30.

Starbucks decided it was better to tackle this huge increase in hiring by employing Sapia.ai’s AI-based assessment integrated with SmartRecruiters, rather than throwing more manpower at the problem.