About Us

At Sapia.ai, we’re pioneering the future of ethical, AI-powered hiring. With millions of candidates engaging with our Chat Interview every year, we are redefining how talent is discovered, assessed, and nurtured. Our products are trusted by some of the world’s most innovative companies, and we’re just getting started.

We’re hiring a seasoned Product Marketer to join our team.

You’ll sit in the product team, not marketing, because this is about shaping experience, as well as awareness. It puts you at the heart of the product, owning the moments that turn features into outcomes and users into champions.

You’ll work across Product, Design, CS, Sales, and Marketing to bring Sapia.ai’s platform to life for users and buyers with clarity, creativity, and hustle.
This is a rare blend of strategy and craft: part storyteller to shape narrative, part technical writer to drive understanding, part onboarding architect to guide users, and part sales enabler to close the loop.

You shape the user journey, not just the story.
From onboarding flows to in-app education, your work drives how users experience the product, not just how they hear about it. You’re not just creating awareness, you’re guiding behaviour.

Speed and context are everything.
You move in sync with product teams, staying close to sprint cycles, release notes, and roadmap shifts, so you can launch, test, and iterate quickly where it matters most.

Your success lives in the data.
You use tools like Intercom, Heap, and Amplitude to track activation, measure engagement, and optimize every touchpoint inside the product. Growth is measured in usage, not impressions.

You drive post-sale growth.
You focus on the moments after the contract: increasing adoption, educating users, and making sure features actually deliver value. Because real marketing doesn’t stop at the signup.

What You’ll Own

Strategic Narrative Development

• Help shape and embed Sapia’s brand messaging through our platform – “why Sapia” and “why now”
• Align product copy and user journeys to business outcomes: speed, fairness, candidate love, and talent intelligence
• Write blog posts and product updates that reinforce our narrative and thought leadership
• Writing and Message Development for Feature Launches & GTM
• Own GTM messaging for new features, including comparison pages and sales battlecards: naming, positioning, benefits
• Write launch comms, feature explainers, and internal toolkits
• Develop sales decks and objection-handling content to support conversion
• Partner with CS and Sales to ensure internal enablement through clear, practical toolkits and guides

Customer Education & Adoption

• Create beautiful, clear content such as walkthrough videos, “how-to” explainers, and product one-pagers
• Develop role-specific use cases and stories tailored to recruiters, managers, and TA leaders
• Build a scalable content library to drive self-serve usage and deepen product adoption

In-Product Enablement & Messaging

• Build and manage in-product comms including tooltips, banners, and guided tours
• Use Intercom (or similar) to design onboarding journeys
• Translate complex AI features into benefit-driven, plain-English copy
• Collaborate with Design to ensure all messaging feels intuitive, fast, and human

What You’ll Bring

• 4+ years in product marketing, content, or onboarding — ideally in B2B SaaS or HR tech
• Experience creating onboarding journeys or in-product tours
• Excellent writing skills – fast, clear, benefit-led
• Empathy for users – you think in journeys, not just features
• Confidence using tools like Heap, Hotjar, Intercom, Canva

Why Join Us
At Sapia.ai, we’re not just building HR tech. We’re reinventing hiring to be fairer, faster, and more human. You’ll be part of a tight-knit, high-performing team working with iconic global brands. This is the perfect role if you love sitting close to product, building in public, and turning technical power into human experience.

How we hire

We believe there’s more to you than your CV. So, we start with a chat interview, our very own, designed to uncover your potential and give you the space to share who you are in your own words. You’ll answer five role-relevant questions over chat and submit a short video answer. It’s untimed and mobile-friendly. Afterwards, you’ll get personalised insights from the interview, based on your responses. Our hiring team will reach out to you directly if they’d like to move forward.

About Us

We’re pioneering the future of ethical, AI-powered hiring. With millions of candidates engaging with our Chat Interview every year, we are redefining how talent is discovered, assessed, and nurtured. Our products are trusted by some of the world’s most innovative companies, and we’re just getting started.

Why this role exists

We’re not here to build ordinary workflows. At Sapia.ai, every interaction is designed to feel intelligent, intuitive, and human. That only works when execution matches vision — and that’s where you come in.

As our Technical Product Owner, you’ll be the connective tissue between product, engineering, and data science. You’ll own the sprint backlog, obsess over detail, and ensure the right things ship fast and right. You’ll bring clarity to chaos and momentum to cross-functional teams.

This role is perfect for someone who thrives at the intersection of product and engineering, is fluent in agile rituals, and gets satisfaction from turning smart ideas into real impact.

Product Ownership & Delivery

• Own and manage the product backlog with a strong focus on technically feasible and scalable solutions.
• Collaborate with Product Managers to translate business needs into clear, actionable stories with technical acceptance criteria.
• Prioritise backlog items in collaboration with engineering, balancing value, complexity, and dependencies.
• Ensure delivery aligns with product vision, technical standards, and release timelines.

Technical Alignment

• Understand the technical architecture, data models, and integrations involved in the product area.
• Help make trade-offs between technical debt and product features.
• Work closely with Tech Leads and Principal Engineers to validate designs and architecture early in the discovery phase.
• Act as a key decision-maker on technical stories, including API designs, system flows, or infrastructure requirements.

Collaboration & Communication

• Serve as the interface between engineering and product, making sure both sides have the context they need.
• Communicate progress, risks, and decisions clearly to stakeholders – technical and non-technical.
• Collaborate with QA, Design, and Data teams to ensure end-to-end product readiness.

Quality & Process

• Help define technical acceptance criteria and ensure stories are ready for development.
• Participate in sprint ceremonies, including planning, grooming, stand-ups, retrospectives, and reviews.
• Continuously improve backlog health, team velocity, and delivery predictability.

Innovation & Improvement

• Keep an eye on technical trends, tools, and industry practices.
• Promote reuse, modular thinking, and long-term technical sustainability.
• Identify opportunities to streamline internal tooling, APIs, or developer workflows that improve delivery speed.

What You Bring

• 3–5 years in a Product Owner or Technical BA role in a high-velocity SaaS environment
  
• Strong experience working with agile engineering teams (Scrum, Kanban, or hybrid)
  
• Able to write precise user stories and acceptance criteria, with enough edge case detail to de-risk builds
  
• Technically fluent – you’re comfortable talking APIs, data models, and error states
  
• Organised, responsive, and execution-obsessed
  
• Bonus: Experience working on AI/ML-driven products or user-facing B2C features

Why this role is a launchpad

This isn’t a ticket-taker job. You’ll be deeply embedded in a product-led, AI-native team solving hard, meaningful problems. You’ll work closely with product leadership, ship fast, and learn a ton.

You’ll be the engine room of a product that’s already used by 65k candidates a week and 65k users annually, and we’re just getting started.

How we hire

We believe there’s more to you than your CV. So, we start with a chat interview, our very own, designed to uncover your potential and give you the space to share who you are in your own words. You’ll answer five role-relevant questions over chat and submit a short video answer. It’s untimed and mobile-friendly. Afterwards, you’ll get personalised insights from the interview, based on your responses. Our hiring team will reach out to you directly if they’d like to move forward.

We’re building something big. Something that matters. If you’re the kind of person who makes things happen, we’d love to hear from you.

About Us

We’re pioneering the future of ethical, AI-powered hiring. With millions of candidates engaging with our Chat Interview every year, we are redefining how talent is discovered, assessed, and nurtured. Our products are trusted by some of the world’s most innovative companies, and we’re just getting started.

We are seeking a Senior Product Manager (UX) to lead the evolution of our flagship products: Chat Pro, JAS, and Tia. This is an opportunity to shape the future of conversational AI and human-centric assessments at scale.

This role is for you if:
· You are a deep thinker and a hacker. You care about outcomes, not theatre.
· You live and breathe product—your brain is wired for design, data, and customer delight.
· You’re geeked out about AI, product-led growth, and elegant, intuitive user experiences.
· You own it. You get it done.

Your Mission: To build world-class user experiences that marry the magic of AI with the elegance of design. Delivering radical simplicity, fairness, and effectiveness in every interaction.

Key Responsibilities

1. Product Leadership:
· Own and drive the vision, strategy, and roadmap for Chat Pro, JAS, and TIA.
· Set a bold north star for user experience—fast, intuitive, human—grounded in data and behavioral science.
· Lead discovery, ideation, and rapid iteration cycles.

2. Obsess Over UX:
· Be the torchbearer for user-centred design in everything we build.
· Translate complex AI capabilities into seamless, delightful experiences.
· Drive continuous improvement through structured A/B testing, instrumentation, and user feedback loops.

3. AI & Data Geekery:
· Partner deeply with Sapia Labs, our research team, to bring cutting-edge AI capabilities to life with explainability, transparency, and rigour.
· Instrument everything. Define and track success metrics that matter (activation, adoption, NPS, task completion).

4. Execution Mastery:
· Write crisp, detailed user stories.
· Work hand-in-hand with engineering, design, and science to ship value weekly, not quarterly.
· Ruthlessly prioritise to keep teams focused on what matters most.

5. Cross-Functional Influence:
· Be the voice of the user in all internal forums.
· Lead without formal authority—bring clarity, momentum, and accountability across teams.

What You Bring

· 5+ years in Product Management with a track record of building and scaling B2B2C or SaaS products.
· Proven ability to drive product growth through UX, data, and experimentation.
· Strong technical literacy—you don’t need to code, but you can debate API design or model selection.
· Deep curiosity and passion for AI, machine learning, and ethical tech.
· Initiative, and bias to action.

Bonus Points

· Experience in HR tech, assessments, or enterprise SaaS.
· Exposure to Gen AI and Large Language Models.
· Background in UX design, psychology, or behavioural science.

Why Join Sapia.ai?

· Build products used by tens of thousands every week, creating fairer hiring outcomes for millions.
· Work with a passionate, diverse team that moves fast and cares deeply.
· A flat, high-trust culture that rewards impact, not optics.
· Flexible work environment—results matter more than hours.

How we hire

We believe there’s more to you than your CV. So, we start with a chat interview, our very own, designed to uncover your potential and give you the space to share who you are in your own words. You’ll answer five role-relevant questions over chat and submit a short video answer. It’s untimed and mobile-friendly. Afterwards, you’ll get personalised insights from the interview, based on your responses. Our hiring team will reach out to you directly if they’d like to move forward.

We’re building something big. Something that matters. If you’re the kind of person who makes things happen, we’d love to hear from you.

Location: Flexible / Remote within EMEA
Reports to: Head of Customer Success

Overview

We’re hiring an experienced and proactive Implementation Consultant to own the onboarding journey for our enterprise customers across the EMEA region.

This is a crucial role that bridges product setup, solution design, technical integration, and stakeholder alignment, ensuring a seamless, on-time onboarding experience that accelerates customer value and protects long-term success.

You’ll bring structure, accountability, and specialist execution to enterprise account onboarding, unblocking timelines and redefining what great looks like for go-live.

Key Responsibilities

Enterprise Onboarding Execution

● Own and deliver enterprise onboarding programs end-to-end, from deal close through to go-live
● Act as the primary coordinator across internal teams, client stakeholders, and third-party vendors
● Anticipate and proactively mitigate common blockers (e.g., ATS integrations, delayed sign-offs, technical scope creep)

Solution Design & Blueprint Customisation

● Collaborate with customers to interpret business requirements and adjust onboarding blueprints where needed
● Translate client-specific needs into viable solution design changes, within the boundaries of product capabilities
● Work closely with Product and Solutions teams to validate feasibility and maintain alignment with long-term product vision

Implementation Process & Standards

● Refine and enforce a standard implementation methodology that drives repeatability, accountability, and velocity
● Establish clear onboarding milestones, playbooks, and timelines that set clients up for long-term success

● Introduce structured triage and escalation paths for issues outside CS scope or control

Cross-Functional Collaboration

● Collaborate tightly with CS, Product, and Sales to clarify handoffs and reduce operational friction
● Provide feedback loops to Product and Solutions teams on onboarding pain points and integration gaps

Customer Experience & Value Realisation

● Engage customers with empathy and clarity, keeping them informed, aligned, and confident throughout onboarding
● Deliver a consistent and high-quality experience that accelerates time-to-value and builds trust

You Bring

● Experience managing complex, multi-stakeholder onboarding projects in enterprise SaaS (bonus: recruitment or HR tech)
● Strong technical fluency with integrations, ideally including ATS ecosystems
● Outstanding project management skills, with a calm and proactive client presence
● A bias for structure, accountability, and problem-solving
● The ability to operate independently in a fast-paced, high-growth environment, while keeping stakeholders aligned across time zones

About Sapia.ai

Our mission is to build a fairer world through ethical AI.

We have built the world’s most inclusive and intelligent human-centric talent solution to innovate the hiring process and disrupt broken practices, especially in high-volume recruitment. We believe that every candidate deserves a fair chance at getting a job and that organisations increasingly care about interrupting the bias that exists in hiring and promotion.

In just over five years, we have built trusted partnerships with some of the most well-known and trusted consumer brands, who trust our AI solution to deliver better people faster and more fairly.

Sapia.ai is proud of its diverse and globally distributed team in Australia, UK and Europe. We are super passionate about building a talented workforce of individuals from different backgrounds, cultures and ethnicities. By building a strong remote workforce, we empower our employees to work their own hours and focus on outcomes, which helps people balance personal and professional lives. We love being scrappy and thrifty, and we never settle. If this mission and way of working excite you, then come and join us!

You could be our next Account Executive

Reporting Manager: CEO

Tools of trade: To be provided

Learn more about the position at Sapia.ai:

We are looking for talented and ambitious individuals who can prospect and then manage a very strategic sales process. This is a 100% solution sell. You are the trusted partner and advisor to your prospect, as most will be embracing AI technology for the first time, if not in their HR team, then in the organisation.

You should spend 100% of your time engaging with interested prospects, managing sales cycles to help potential customers evaluate our solution, and working with our CS team to ensure a seamless transition to our platform for new customers.

This is a pivotal role for Sapia.ai’s growth across the APAC and Middle East region, building on our strong customer base of some of the ASX’s leading brands and companies.

Okay, now how about some specific responsibilities?

Key Responsibilities:,

• Hunt for opportunities in your allocated territory – this is a role for someone with hustle, not someone waiting for marketing to give you inbounds. You have a stable of amazing customers to leverage too for referrals
• Build and manage your sales pipeline in Salesforce relative to quota and targets and forecast with the right combination of ambition and reality
• Own the sales cycle from initial discovery and demo, to contract signature
• Consistently attain and overachieve quota on an annual basis
• Become a product expert across our entire platform and understand our competitive landscape
• Work closely with CSM team to ensure a smooth transition for new customers
• Partner with marketing on campaigns & events to build brand awareness in your target market,
• Engage and collaborate with prospects at all levels (from Talent Acquisition leads to C-level executives),
• Leverage the systems we have invested in to make you productive and efficient – Salesforce, Salesloft, Gong, Paperflite, etc
• Help us maintain our position as a leading innovator in the people space by sharing feedback from prospects with product religiously

What awesomeness will you bring?

• 4 years of sales experience, particularly in SaaS selling B2B Enterprise
• Experience carrying a $1,000,000 annual quota
• Experience of success (top 10% of sales org)
• Experience selling assessments or enterprise sales experience in the HR sector.
• Strong commercial acumen in building deal frameworks and negotiating with prospective buyers
• You are relentlessly curious- curious to understand how our groundbreaking technology works to solve our customers’ problems and curious about their world and their challenges,
• You are self-organised with a passion for progress over perfection, whilst keeping an eye on the details,
• Willingness and excitement to get out there and hustle
• You thrive in a fast-paced environment and work proactively to learn and optimise skills to succeed

What we look for from all our Sapians, irrespective of the role!

Accountability is a core value of ours. You’ll hold yourself and others accountable for getting stuff done on time and to a consistently high quality. You embrace learning and feedback.

You own it when things don’t work out and you give credit to others generously. You are utterly customer-centric, you care about the customer and want to make a meaningful difference in their work life each and every day. You amplify the customer voice in all of our communications and marketing. You are flexible and ambitious – willing to do what it takes to work in a small growing team to achieve our goals. You turn up to work and you are ‘all in’. Great cultures come from great teams; you recognise that by helping others and putting the team above the individual. You do the right thing by the customer and your team members – every time 👏.

About Sapia.ai:

Our mission is to build a fairer world through ethical AI.

We have built the world’s most inclusive and intelligent human-centric talent solution to innovate the hiring process and disrupt broken practices, especially in high-volume recruitment. We believe that every candidate deserves a fair chance at getting a job and that organisations increasingly care about interrupting the bias that exists in hiring and promotion.

In just over five years, we have built trusted partnerships with some of the most well-known and trusted consumer brands, who trust our AI solution to deliver better people faster and more fairly.

Sapia.ai is proud of its diverse and globally distributed team in Australia, UK and Europe. We are super passionate about building a talented workforce of individuals from different backgrounds, cultures and ethnicities. By building a strong remote workforce, we empower our employees to work their own hours and focus on outcomes, which helps people balance personal and professional lives. We love being scrappy and thrifty, and we never settle. If this mission and way of working excite you, then come and join us!

You could be the next Account Executive
Reporting Manager: CEO
Tools of trade: To be provided

Learn more about the position at Sapia.ai:

We are looking for talented and ambitious individuals who can prospect and then manage a very strategic sales process. This is a 100% solution sell. You are the trusted partner and advisor to your prospect, as most will be embracing AI technology for the first time, if not in their HR team, then in the organisation.
You should spend 100% of your time engaging with interested prospects, managing sales cycles to help potential customers evaluate our solution, and working with our CS team to ensure a seamless transition to our platform for new customers.

This is a pivotal role for Sapia.ai’s growth across the UK region, building on our strong customer base of some of the regions leading brands..

Okay, now how about some specific responsibilities?

Key Responsibilities:

• Hunt for opportunities in your allocated territory – this is a role for someone with hustle, not someone waiting for marketing to give you inbounds. You have a stable of amazing customers to leverage too for referrals
• Build and manage your sales pipeline in Salesforce relative to quota and targets and forecast with the right combination of ambition and reality
• Own the sales cycle from initial discovery and demo, to contract signature
• Consistently attain and overachieve quota on an annual basis
• Become a product expert across our entire platform and understand our competitive landscape
• Work closely with CSM team to ensure a smooth transition for new customers
• Partner with marketing on campaigns & events to build brand awareness in your target market,
• Engage and collaborate with prospects at all levels (from Talent Acquisition leads to C-level executives),
• Leverage the systems we have invested in to make you productive and efficient – Salesforce, Salesloft, Gong, Paperflite, etc
• Help us maintain our position as a leading innovator in the people space by sharing feedback from prospects with product religiously

What awesomeness will you bring?

• 4 years of sales experience, particularly in SaaS selling B2B Enterprise
• Experience carrying a $1,000,000 annual quota
• Experience of success (top 10% of sales org)
• Experience selling assessments or enterprise sales experience in the HR sector.
• You are relentlessly curious- curious to understand how our ground-breaking technology works to solve our customer’s problems and curious about their world and their challenges,
  ●You are self-organised with a passion for progress over perfection, whilst keeping an eye on the details,
  ●You thrive in a fast-paced environment and work proactively to learn and optimise skills to succeed
  ●You are a team player.

What we look for from all our Sapians, irrespective of the role!

Accountability is a core value of ours. You’ll hold yourself and others accountable for getting stuff done on time and consistently delivering high quality. You embrace learning and feedback.

You own it when things don’t work out, and you give credit to others generously. You are utterly customer-centric, you care about the customer and want to make a meaningful difference in their work life each and every day. You amplify the customer voice in all of our communications and marketing. You are flexible and ambitious – willing to do what it takes to work in a small growing team to achieve our goals. You turn up to wor,k and you are ‘all in’. Great cultures come from great teams; you recognise that by helping others and putting the team above the individual. You do the right thing by the customer and your team members – every time 👏.