Designing fairness into the future of graduate recruitment.

Qantas wanted its graduate and internship programs to reflect the values at the heart of its brand — fairness, inclusion, and opportunity. With thousands of applications each year and limited recruiter capacity, traditional screening methods couldn’t deliver the experience or equity they wanted.

By using Sapia.ai’s Chat Interview, Qantas built a fair, structured, and data-driven process that gave every applicant a voice. The graduate team now identifies high-potential talent faster, with clear evidence of equity across gender and ethnicity — and an experience that graduates rate among the best they’ve ever had.

Key Results

Fairness by design
Independent data confirmed equitable outcomes across gender and ethnicity in Qantas’s graduate hiring.

Efficiency with a human touch
Automated interview scoring freed up recruiters to focus on connecting with shortlisted talent.

An experience graduates love
Candidates described the chat as engaging, inclusive, and reflective of Qantas’s strong employer brand.

To read the full story, download the case study here: