A slow hiring process reducing the strategic value of recruiters

David Jones, a premium department store known for curating luxury brands, struggled with inefficiencies in their hiring process.

Recruiters spent 46% of their time on initial screenings and first interviews, limiting their focus on strategic hiring and slowing down the overall process. 

Additionally, the team wanted a way to find quality candidates without relying on CVs, as they knew that candidates were likely being rejected who may have great potential. 

Challenges included:

• An inefficient hiring process due to reliance on  manual CV screening 
• Recruiters were unable to act as strategic business partners due to a lack of capacity
• A candidate experience that didn’t live up to the premium consumer brand
• Quality candidates being overlooked based on their CV

When the high-end retailer turned to Sapia.ai to automate their high volume screening & assessment, all that changed. Download the full case study to see how: