Maki People takes a voice-first path, using open-source AI to interview candidates over the phone.
Sapia.ai uses structured, text-based interviews built on science, fairness, and scale, trusted by global brands that can’t compromise on ethics or compliance.
Sapia.ai uses text-based, structured interviews powered by science-backed AI scoring. Every candidate answers the same questions, scored against transparent rubrics.
Maki People, by contrast, relies on a voice-first model that introduces accent and speech-based bias.
When fairness matters, text wins.
Sapia.ai is powered by State-Of-The-Art AI models, hosted securely on AWS Bedrock, with zero data sharing. No biometric, audio, or demographic data is ever used in training.
Maki uses an open-source model, self-hosted on company GPUs. That raises red flags under GDPR and the EU AI Act, given candidate voice data qualifies as biometric personal data.
In short: Sapia is built for compliance. Maki’s approach invites risk.
Sapia.ai’s FAIR™ framework (Fair AI for Recruitment) governs every stage of model development from bias testing to explainability.
Maki’s voice-based model adds uncontrollable fairness variables like speech-to-text accuracy, prosody interpretation, and tone detection, all known sources of disparate impact under U.S. and EU guidelines.
Candidates love Sapia.ai’s chat. It’s private, untimed, and accessible, with 92%+ completion and 9/10 satisfaction across millions of interviews. Every candidate gets instant, personalized feedback, improving employer brand and engagement.
By comparison, Maki’s voice bot requires candidates to speak live over the phone to an AI agent. That adds anxiety, accessibility barriers, and accent bias. A hiring experience should be inclusive, not performative.
| Category | Sapia.ai | Maki People |
|---|---|---|
| Core Approach | Asynchronous, chat-based structured interview | Real-time AI voice interview (“Mochi” agent) |
| Model Design | Anthropic Claude via AWS Bedrock (Constitutional AI, no data sharing) | Self-hosted open-source LLM (Alibaba Qwen) |
| Data Risk | No voice or biometric data used | Candidate voice data processed and stored; tied to China-based LLM |
| Fairness | Text-only, bias-tested and explainable | Accent, tone, and prosody introduce known bias risks |
| Candidate Experience | Mobile-first, untimed, 92%+ completion rate | SMS-initiated phone call; accent-dependent |
| Auditability | Structured, transparent scoring aligned to EU AI Act | Dynamic, voice-based responses — harder to audit |
| Speed to Deploy | Plug-and-play rollout in under 24 hours | 4–6 weeks for pilot setup |
| Language Coverage | 100+ languages, text-based | ~20 spoken languages |
| Integration | Deep ATS integrations (Workday, SuccessFactors, Greenhouse) | 40+ ATS integrations (limited orchestration) |
| Ethical AI & DEI | Built-in FAIR™ framework; validated bias testing | No published fairness methodology |
What’s included in the package:
Woolworths saves their hiring managers more than 138,000 hours per year in screening time by using Sapia.ai.
The supermarket giant interviews 1 million people per year and hires 50,000, and uses Sapia.ai to screen, assess and interview every single one of them over a 5-question smart chat interview.
Candidates rate the experience 9.1/10, and hiring managers can focus on making the final hiring decision armed with insights from the AI, along with a pre-recorded video interview for shortlisted candidates.
“Using Sapia.ai, we’ve cut 10 days from the time someone applies to the day they start.”
Keri Foti – Head of Talent Acquisition, Woolworths Group.
Now that’s smart, efficient hiring.
Candidate FeedbackThis tool is absolutely 100% useful. after reading the insights in my profile, I now feel alot more confident in myself and also I’m more aware of my own strengths.. This is a great tool if you need to improve in certain areas.
Candidate FeedbackIt’s absolutely brilliant! So accurate and empowering to read! Thank you
Candidate FeedbackI am completely stunned by how this personality profile could be obtained from the questions I answered and it is a bit uncanny how accurate it is.
Candidate FeedbackAs a person trying to get back to work after being a stay at home mum it helps to get this kind of feedback
I’ve never went through an interview process that gives back so much positive and informative feedback. This was greatly appreciated. Not only did i value this method but it showed me just how involved the company is with their potential employees.
Candidate FeedbackI have never had anyone put my area of strengths and weaknesses in such an informative and upbringing way to me. It was awesome!
Candidate FeedbackI highly valued this experience and having to think and answer these questions. It has shown me this company cares about its customers and employees.