Looking for Maki alternatives?

Hire fairly. Hire brilliantly. Hire with AI you can trust.

Maki People takes a voice-first path, using open-source AI to interview candidates over the phone.

Sapia.ai uses structured, text-based interviews built on science, fairness, and scale, trusted by global brands that can’t compromise on ethics or compliance.

Switch To Sapia.ai Today

Why do companies choose Sapia.ai over Maki?

Sapia.ai uses text-based, structured interviews powered by science-backed AI scoring. Every candidate answers the same questions, scored against transparent rubrics.

Maki People, by contrast, relies on a voice-first model that introduces accent and speech-based bias.

When fairness matters, text wins.

Sapia.ai is powered by State-Of-The-Art AI models, hosted securely on AWS Bedrock, with zero data sharing. No biometric, audio, or demographic data is ever used in training.

Maki uses an open-source model, self-hosted on company GPUs. That raises red flags under GDPR and the EU AI Act, given candidate voice data qualifies as biometric personal data.

In short: Sapia is built for compliance. Maki’s approach invites risk.

Sapia.ai’s FAIR™ framework (Fair AI for Recruitment) governs every stage of model development from bias testing to explainability.

Maki’s voice-based model adds uncontrollable fairness variables like speech-to-text accuracy, prosody interpretation, and tone detection, all known sources of disparate impact under U.S. and EU guidelines.

Candidates love Sapia.ai’s chat. It’s private, untimed, and accessible, with 92%+ completion and 9/10 satisfaction across millions of interviews. Every candidate gets instant, personalized feedback, improving employer brand and engagement.

By comparison, Maki’s voice bot requires candidates to speak live over the phone to an AI agent. That adds anxiety, accessibility barriers, and accent bias. A hiring experience should be inclusive, not performative.

Category Sapia.ai Maki People
Core Approach Asynchronous, chat-based structured interview Real-time AI voice interview (“Mochi” agent)
Model Design Anthropic Claude via AWS Bedrock (Constitutional AI, no data sharing) Self-hosted open-source LLM (Alibaba Qwen)
Data Risk No voice or biometric data used Candidate voice data processed and stored; tied to China-based LLM
Fairness Text-only, bias-tested and explainable Accent, tone, and prosody introduce known bias risks
Candidate Experience Mobile-first, untimed, 92%+ completion rate SMS-initiated phone call; accent-dependent
Auditability Structured, transparent scoring aligned to EU AI Act Dynamic, voice-based responses — harder to audit
Speed to Deploy Plug-and-play rollout in under 24 hours 4–6 weeks for pilot setup
Language Coverage 100+ languages, text-based ~20 spoken languages
Integration Deep ATS integrations (Workday, SuccessFactors, Greenhouse) 40+ ATS integrations (limited orchestration)
Ethical AI & DEI Built-in FAIR™ framework; validated bias testing No published fairness methodology

Switch to Sapia.ai in weeks, not months.

A simple, low-friction migration package designed for Maki customers.

What’s included in the package:

  • Rapid deployment: Go live in as little as 2 weeks
  • White-glove migration support: We handle integrations, co-design your candidate experience & handle onboarding for your team.
  • ATS-agnostic setup: Integrates with the ATS of your choice.
  • Smooth candidate transition: No disruption to your hiring flow.

How Australia’s biggest private employer achieved a 2-day time to hire with Sapia.ai

Woolworths saves their hiring managers more than 138,000 hours per year in screening time by using Sapia.ai. 

The supermarket giant interviews 1 million people per year and hires 50,000, and uses Sapia.ai to screen, assess and interview every single one of them over a 5-question smart chat interview. 

Candidates rate the experience 9.1/10, and hiring managers can focus on making the final hiring decision armed with insights from the AI, along with a pre-recorded video interview for shortlisted candidates. 

“Using Sapia.ai, we’ve cut 10 days from the time someone applies to the day they start.”

Keri Foti – Head of Talent Acquisition, Woolworths Group.

Now that’s smart, efficient hiring.