For the first time, we have proof that AI can make hiring more human.

• 1M+ candidate interviews

• 11M words of feedback

• 9.05/10 average candidate satisfaction

• 8 in 10 candidates leave written feedback — unheard of in hiring research

The latest research from Sapia Labs shows how AI, when built responsibly, brings dignity back to hiring. Analysing feedback from over 1 million candidates, it explores what it means to hire with humanity, and how an AI powered hiring experience can enable it, at scale.

An unprecedented large-scale analysis into the experience of over 1 million candidates, this research sets the foundation for a new understanding: that AI has the potential to fundamentally improve the hiring experience.

The pressure on talent teams is immense: deliver quality candidates, fast, at scale. The result is often a system that unintentionally sacrifices fairness and dignity in the name of efficiency. Dehumanising hiring, when the intention was the opposite.

A structured, conversational assessment that lets every candidate express themselves in their own words – the Sapia.ai Chat Interview has brought humanity to the hiring process for millions of candidates across the globe. The secret? Relentless focus on human-led design; and responsible AI.

We analysed the feedback from over 1 million candidates to uncover what makes an employment assessment, human. What we found? Candidates appreciate a low stress, time flexible assessment, and the chance for authentic self-expression points to an interview method that gives people back control.