Hiring is faster. Is it actually better?
Most hiring teams have improved speed. Fewer have improved quality, fairness, or the experience for candidates.

This research looks at what candidates actually experience at scale, and what that means for how hiring should be designed.
See the findings
See the findings

What candidates actually say

1m+
AI Interviews analysed
81.8%
Left feedback voluntarily
9.05/10
Candidate Satisfaction
11m+
Words of feedback analysed

Most hiring journeys still ask a lot from candidates, and give very little back

Candidates apply, complete assessments, and often never hear back. The process feels opaque, inconsistent, and impersonal.

This report explores what happens when you design hiring differently, around consistency, transparency, and giving people a real opportunity to be heard.

Inside the report

  • What candidate feedback reveals about trust and fairness
  • Where traditional hiring breaks down at scale
  • What candidates value in modern hiring experiences
  • How leading teams are redesigning hiring around evidence

What’s broken

Resume bias, ghosting, and inconsistent decision-making still define most hiring processes.

Why it happens

Volume, time pressure, and lack of structure make consistency difficult to achieve.

What better looks like

Structured, explainable hiring that improves fairness and gives candidates a voice.

Get the Humanising Hiring report

Explore what over a million candidate voices reveal about fairness, experience, and hiring design.