Case study: How Qantas transformed its candidate experience

You might have the best job ads, but if the rest of the process sucks, you’ll face high dropout, and low success in hiring the best. Qantas completely transformed its hiring process and won more candidates by focussing on the experience. You can too.

A human-centred candidate experience

That reveals the potential in everyone who applies

People are more than the words on their CV, and so our Ai Smart Interviewer assesses each and every person in a human way. It allows them to share their story, in their own words, in their time.

In a two-step chat and video interview process, candidates can relax and express themselves naturally. Then, our Smart Interviewer recommends the top candidates who’ll best fit the role.

No games, no gimmicks, no lengthy tests. Just smart, honest conversation.

Never ghost a candidate again

Give everyone personalized insights and coaching tips

The best bit – you don’t have to lift a finger. Every candidate that meets our Smart Interviewer automatically receives positive insights and tips that help them in their career journey.

Our insights not only make candidates feel confident and empowered, 77% of them are more likely to recommend you as an employer of choice. 

Features that make candidates go wow

It’s the little things that count

Both interview stages are designed to be caszh, low-pressure, reducing jitters and enabling candidates to be their best selves. Our Smart Interviews are:

  • Chat-based, putting candidates at ease in a format they communicate in regularly
  • Mobile-first, as they should be
  • Untimed, and candidates can save and come back at any time.

90% of candidates love their Chat and Video Interview experiences. Find another online interview that candidates genuinely enjoy – we’ll wait.

Designed with your end to end experience in mind

Integrated, and personalized to your brand

Our Ai Smart Interviewer platform integrates easily with the leading ATS and HR tech providers, like Workday, Lever, PageUp, eArcu, Kallidus, Snaphire, SmartRecruiters, SAP SuccessFactors, and more. We can build custom integrations, too.

Everything candidate-facing is personalized to your brand and your voice, so the whole experience is seamless. 

We’ve helped the world’s top companies deliver incredible candidate experiences


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