Interview every candidate. Shortlist only the best, in hours, not weeks.

Discover how Woolworths, Australia’s largest private employer, used Sapia’s Smart Interviewer to reduce time-to-fill by 10 days and go from ad to offer in under 24 hours.


What’s inside

How do you hire 27,000 people in 10 weeks and still make every candidate feel seen?

Woolworths faced a once-in-a-generation hiring challenge during COVID: 1 million applicants, 40,000 roles, and an urgent need for speed. With Sapia, every candidate got a fair, structured interview, through chat.

No scheduling. No resumes. No bias. Just science-backed assessment that identified the best talent faster than ever.

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Faster, fairer hiring… without the burnout.

Woolworths automated screening, scoring, and shortlisting with Sapia’s Smart Interviewer, a conversational AI that interviews every candidate, scores responses using science, and delivers instant insights.

Recruiters stopped scheduling and started selecting, reviewing only the most brilliant candidates.

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What happens when hiring moves at the speed of retail?

With Sapia, Woolworths filled roles faster, in some cases going from ad to offer in under 24 hours.

But it wasn’t just about speed. Sapia’s process also elevated the entire candidate experience, helping Woolworths achieve a candidate satisfaction score of 9.2/10.

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